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Research Highlights

Research Archive

2002

Areas

Russell Lundholm: Pro Forma Earnings Mislead Investors (4/3/2002)

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Keith Crocker: Study Shows Insurers Underpay Claims to Discourage Fraud (5/13/2002)

James Hines: Corporate Expats Consider More Than Tax Avoidance When Relocating Overseas (10/23/2002)

Joel Slemrod and Aradhna Krishna: U.S. Tax System is Full of Well-Known Marketing Gimmicks (3/27/2002)

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Lynn Wooten: Businesses Can Do More to Attract and Retain African-American Employees (11/6/2002)

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H. Nejat Seyhun: "Chinese Walls" Fail to Curb Conflicts of Interest in Securities Firms (2/13/2003)

Lu Zheng: Mutual Fund Operating Expenses are Often Overlooked (3/13/2003)

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Dana Muir: Retirement Investment Advice: Removing Roadblocks (12/11/2002)

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Gerald Davis: Wall Street Analysts Make Decisions Like the Rest of Us (3/20/2002)
America's Corporate Boards Separated by Just Four Handshakes (12/10/2002)

Fiona Lee: Attractive Annual Reports May Help Struggling Companies Lure Investors (10/10/2002)

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Fred Feinberg and Aradhna Krishna: Promoting Lower Prices to New Customers Rankles Loyal Consumers (4/30/2002)

Claes Fornell: American Customer Satisfaction Index 4Q2001 (2/19/2002)
American Customer Satisfaction Index 1Q2002 (5/20/2002)
American Customer Satisfaction Index 2Q2002 (8/19/2002)
Customer Satisfaction a Strong Predictor of Consumer Spending (9/12/2002)
American Customer Satisfaction Index 3Q2002 (11/18/2002)
Customer Satisfaction With Government Services Drops Slightly (12/16/2002)

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Institutes

Donald Grimes: B-School's ILIR Study: Labor Shortages in Michigan (1/16/2003)

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Theresa Wellbourne: Execs: Study of Ethics a Must for CEO Success, But Not Their Own (9/24/2002)

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