Email Services Overview

Account Basics

The University of Michigan gives each current student, faculty and staff member an easy to use e-mail address - your uniqname@umich.edu.

This address must be forwarded to an active account. It can be forwarded to the account(s) of your choice. Register your forwarding address in your entry in the Campus Online Directory.

While you are a student, you have a 2GB mailbox on an ITCS mail server. The full address to this mailbox is your uniqname@mail.umich.edu. By default, your uniqname@umich.edu mail is directed to this account.

You can access your campus mailbox through the Web, by setting up e-mail software such as Outlook, or by forwarding this mail to another account.

Connecting to Your Email Account Using a Browser

Access to your ITCS mailbox on the web is at http://mail.umich.edu. Login with your uniqname. No special set up is required.

Connecting to Your Email Account Using a Lab Computer

Use Mulberry on a Lab computer. A special version of Mulberry installed in the labs automatically configures to accesses your UM Mailbox based on your login. This lab version allows you to work directly on the mail server - mail is not downloaded to the hard drive of the lab computer.

Connecting to Your Email Account Using IMAP

You can also set up an email software program such as Outlook to access your ITCS email account, using the IMAP protocol. While you can use almost any email client, we recommend Outlook 2003 or 2007.

In the software's setup you will need to provide

• Your account name, (uniqname)
• The incoming mail server name (mail.umich.edu).
• The outgoing mail server address (smtp.itd.umich.edu).
• We have PDF Instructions to assist you, or you can see our Laptop Support Team on the main floor of the Kresge Library for assistance.

Exchange Email Accounts (MBA Students)

MBA students use email accounts on an Exchange server, allowing the full range of collaboration and information sharing tools available in Outlook and Entourage.

• Instructions to connect to the Microsoft Exchange Server with Outlook or Entourage
• Instructions to connect Outlook off-campus
• Instructions to connect to your Gmail account and/or Mobile Devices

Email can also be access via the web at https://exchange.umich.edu using Outlook Web Access.

Related Information

Need to buy Outlook?

You can obtain Outlook as part of the Microsoft Office Suite for approximately $50 through UM's Computer Showcase if you are a current University student, faculty or staff member.

Want to learn more about Outlook?

Outlook isn't just for email. Download a tutorial handout to make the most of the powerful features Outlook has to offer:

• Microsoft Office Outlook 2003
• Microsoft Office Outlook 2007