Course Descriptions

Course catalog descriptions for courses offered in all currently published terms.

Management and Organizations

MO 470 Strategic Management of Knowledge in Professional Service Firms
  3 hours Elective Terms Offered: W15
  Cross-listed with: STRATEGY 470 
  Strategic Management of Knowledge in Professional Service Firms --- The goal of this course is to study the unique characteristics of Professional Service Firms, the context in which they compete, and the challenges they face. Professional Service Firms include accountants, actuaries, architects, consultants, executive recruiters, lawyers, travel and advertising agencies, private equity and venture capital firms, public relations counselors, teachers, engineering firms, medical organizations, investment banks, and real estate firms. This course is designed to help students understand the competitive and organizational environments of Professional Service Firms. We will examine how Professional Service Firms differ from other businesses, the processes that drive them, and the skills required for success in them.