iMpact Web Portal

Jim Hines, “Bye-Bye to ‘Buy American’?,” Industry Week, September, 2003

Linda Lim, “Dollar Diplomacy,” PBS NewsHour with Jim Lehrer, September 3, 2003
Linda Lim, radio commentary on US-Asia trade, NPR’s Pacific Time, September 4, 2003
Linda Lim, “Why China Should Not Revalue Its Currency,” YaleGlobal Online, September 12, 2003; story also appeared in Straits Times, September 15, 2003; Korea Herald, September 16, 2003
Linda Lim, “Chinese Currency, the Scapegoat of American Politics,” Washington Observer, September 24, 2003
C.K. Prahalad, “Conference keynoters focus on leadership: HR News,” HRMagazine, August 1, 2003
C.K. Prahalad, “AdAsia Roadshow Big Hit in Kolkata,” The Times of India, September 18, 2003
C.K. Prahalad, “Amrita-CEO,” The Press Trust of India, September 25, 2003
C.K. Prahalad, “Thiruvananthapuram,” The Press Trust of India, September 27, 2003
C.K. Prahalad, “Indian business leaders drawn to Hugger’s love,” Financial Times, September 29, 2003

Richard Beatty, “HR Innovator Magazine Announces Editorial Advisory Board; …,” Business Wire, September 5, 2003
Wayne Brockbank, “Strategic HR,” HRfocus, September, 2003
Wayne Brockbank, “The value of people: the challenges and opportunities …,” HRMagazine, September 1, 2003
Gordon Hewitt, “Former Go Chief Key Speaker At Iod Event,” Aberdeen Press and Journal, September 23, 2003
David Ulrich, Wayne Brockbank, “When you talk, do people listen? From the President …,” HRMagazine, September 1, 2003

Nejat Seyhun, “At Deadline,” Traders Magazine, September 1, 2003
Nejat Seyhun, “Strategies: Yes, the Insiders Are Selling. But Should You?,” New York Times, September 28, 2003

Mike Belzer, “New Research Study Shows Two-Week Disruption of Ambassador Bridge …,” Canada NewsWire, September 12, 2003
George Fulton, Don Grimes, “Michigan scores jobs with expansion of tech center,” Associated Press, September 16, 2003
Don Grimes, “Michigan lands BorgWarner: Chicago-based auto supplier …,” Detroit News, September 17, 2003
Don Grimes, “Detroit Regional Chamber Determines Blackout Losses …,” Transmission & Distribution World, September 24, 2003
Don Grimes, “Detroit Regional Chamber says blackout costs region $220 million,” Associated Press, September 24, 2003
Don Grimes, “Briefing: Blackout losses may hit $220 million,” Ann Arbor News, September 25, 2003
Don Grimes, “Detroit-area outage tally: $220 million …,” Detroit Free Press, September 25, 2003
Don Grimes, “Blackout Cost Detroit $220 Million, Says Local Chamber,” The Electricity Daily, September 26, 2003
Don Grimes, “Cool cities plan based on some funny numbers,” Ann Arbor News, September 29, 2003
Don Grimes, “Lost factory jobs may be forever gone,” United Press International (UPI), September 30, 2003

David Lewis, “Sources: UAW, automakers appear close to simultaneous labor agreements,” Associated Press, September 11, 2003
Dana Muir, “Advisory Council Working Group Pension Funding Report …,” Bureau of National Affairs Pension & Benefits Reporter, September 24, 2003

Aradhna Krishna, “Von Maur welcomes curious shoppers: Store opens …,” MLive.com, September 16, 2003
Claes Fornell/American Customer Satisfaction Index, “Satisfaction index up one percent: travel industry a factor,” Quality Progress, July, 2003
Claes Fornell/American Customer Satisfaction Index, “Customer satisfaction takes center stage at McDonald’s …,” The Food Institute Report, September 1, 2003
Claes Fornell/American Customer Satisfaction Index, “Upromise Invests in Customer Satisfaction; Chooses ForeSee Results To Measure …,” Business Wire, September 3, 2003
Claes Fornell/American Customer Satisfaction Index, “Briggs & Stratton Generates Powerful Information …,” Business Wire, September 9, 2003
Claes Fornell/American Customer Satisfaction Index, “Employ marketing metrics with a track record,” Marketing News TM, September 15, 2003
Claes Fornell/American Customer Satisfaction Index, “E-Government: Government’s Online Customers Are Satisfied …,” National Journal’s Technology Daily, September 15, 2003
Claes Fornell/American Customer Satisfaction Index, “Health site earns top marks in e-gov user satisfaction survey,” Newsbytes, September 15, 2003
Claes Fornell/American Customer Satisfaction Index, “Government Websites Evolve to Rival Private Sector; New E-Government …,” PR Newswire, September 15, 2003
Claes Fornell/American Customer Satisfaction Index, “Handful of Customer-Savvy Federal Web Sites Score Big in New Survey,” Washington Post, September 15, 2003
Claes Fornell/American Customer Satisfaction Index, “Customer satisfaction with government Web sites improves, survey says,” Michigan CrainTech, September 16, 2003
Claes Fornell/American Customer Satisfaction Index, “Feds’ sites boost public service,” Federal Computer Wee, September 22, 2003
Claes Fornell/American Customer Satisfaction Index, “Coremetrics & ForeSee Results Forge Strategic Partnership …,” PR Newswire, September 22, 2003
Claes Fornell/American Customer Satisfaction Index, “E-Government Scores Big,” InformationWeek, September 22, 2003
Claes Fornell/American Customer Satisfaction Index, “Whatever happened to customer service?,” USA Today, September 26, 2003
Claes Fornell/American Customer Satisfaction Index, “Papa John’s Introduces Two New, Bold-Tasting Specialty Pizzas …,” PR Newswire, September 29, 2003

Wayne Baker, “Division cloud promise surrounding Arab forum,” Detroit News, September 26, 2003
Jerry Davis, “Simon needn’t leave home to see anti-takeover efforts,” Indianapolis Star, September 21, 2003
Jane Dutton, “Cutbacks’ Toll: As staffing shrinks, workloads increase,” Detroit Free Press, September 1, 2003
Gerald Meyers, “Automakers near simultaneous labor deal, report says,” CBS MarketWatch, September 11, 2003
Gerald Meyers, “Big 3 and Union Said to Be Near One Deal for All,” New York Times, September 12, 2003
Gerald Meyers, “Big Three close mixed as contract deadline looms,” CBS MarketWatch, September 12, 2003
Gerald Meyers, “Last of Big 3 Makes Tentative Deal With U.A.W.,” Associated Press, September 18, 2003
Gerald Meyers, “UAW reaches tentative contract with GM, last of Big Three automakers,” Associated Press, September 18, 2003
Gerald Meyers, “Tentative pacts less generous than ’99 deals, but times have changed,” Detroit News, September 20, 2003
Jeffrey Sanchez-Burks, “Why being ‘all business’ may leave Americans behind,” Christian Science Monitor, August 25, 2003
Jeffrey Sanchez-Burks, “All business all the time may be all wrong,” Honolulu Advertiser, September 1, 2003
Jeffrey Sanchez-Burks, “Friendly workplaces make labor days easier,” Washington Times, September 1, 2003
Noel Tichy, “The teaching organization,” Health Forum Journal, Summer, 2003
Noel Tichy, “Shut up & listen,” Business 2.0, July, 2003
Noel Tichy, “The Vivendi Deal: GE Would Gain Risk …,” Los Angeles Times, September 3, 2003
Noel Tichy, “GE’s Broad Vision May Transform Media,” Los Angeles Times, September 7, 2003
Noel Tichy, “Instilling Boardroom Ethics, Starting in the Classroom,” Los Angeles Times, September 10, 2003
Noel Tichy, “It’s The B Team’s Time To Shine …,” Time Magazine, September 15, 2003
Noel Tichy, “Stop talking, start listening,” Correctional Educational Bulletin, September 19, 2003
Noel Tichy, “You’re not passing out information,” Correctional Educational Bulletin, September 19, 2003
Noel Tichy, “UTC: a tortoise in naming heir? A successor …,” Hartford Courant, September 27, 2003

Madeleine Albright, “Albright candid on life, work: Ex-secretary of state …,” San Antonio Express-News, September 21, 2003
“Tariff Elimination Will Make for a Better World, Says EIA …,” Electronic News, September 8, 2003
“Q&A: What is the WTO and why should we care what it does?,” Associated Press, September 9, 2003

Tim Faley, “Entrepalooza 2003,” Michigan Radio, September 25, 2003
Tom Kinnear, “From Angels to VCs – how to effectively seek and obtain capital for your business,” Entrepreneur Radio, September 5, 2003
Tom Kinnear, “University of Michigan Zell Lurie Institute for Entrepreneurial Studies Announces Recipients …,” PR Newswire, September 26, 2003
Theresa Welbourne, “U-M study finds confidence growing among businesses: Number who expect …,” Ann Arbor News, September 16, 2003
Samuel Zell, “Entrepalooza 2003 is Sept. 26,” Michigan CrainTech, September 17, 2003
“Fourth Great Lakes Entrepreneur’s Quest Launches in September; Michigan Entrepreneurial Education Program …,” PR Newswire, September 16, 2003
“Entrepreneurs sought to take part in business plan competitions: Program offers …,” Ann Arbor News, September 19, 2003
“Great Lakes Entrepreneur’s Quest Kick-Off Events Begin Next Week Across Michigan,” PR Newswire, September 24, 2003

“Supply Chain Management: What is it?,” Purchasing, September 4, 2003
“Michigan deli-bakery gives rise to growth by embracing change,” Plain Dealer, September 10, 2003
“The Making of Good Managers – Part 1,” BusinessWeek online, September 10, 2003
Jerry Davis, Gautam Ahuja, “The Making of Good Managers – Part 2,” BusinessWeek online, September 10, 2003
Gautam Ahuja, “The Making of Good Managers – Part 4,” BusinessWeek online, September 10, 2003
Jerry Davis, Jane Dutton, Kim Cameron, Karl Weick, Sue Ashford, Jim Walsh, Gautam Ahuja, Arvids Ziedonis, Rosemarie Ziedonis, Fritz Foley, C.K. Prahalad, “The Making of Good Managers – Part 10,” BusinessWeek online, September 10, 2003
“The Wall Street Journal Guide To The Top Business Schools Honors The University of Pennsylvania’s Wharton School With Top Ranking,” Business Wire, September 16, 2003
“Dean Robert Dolan of the University of Michigan discusses the different routes to an MBA,” CBS News/Business Center, September 16, 2003
“University of Pennsylvania Wharton School Ranked No. 1 in Third Annual Top 50 Business Schools Survey by Harris Interactive,” PR Newswire, September 16, 2003
“A New Winner: Wharton jumped to the top of our third annual survey of business schools, from fifth place …,” Wall Street Journal, September 17, 2003
“No. 3: University of Michigan,” Wall Street Journal, September 17, 2003
“Briefing: U-M business school wins high marks,” Ann Arbor News, September 18, 2003
“Wall Street Journal Ranks Indiana University Business School among Top 20,” Herald-Times, September 18, 2003
“Survey ranks UNC business school in top 10: Wall Street Journal recruiters’ rating puts Duke at 17th,” The Herald-Sun, September 18, 2003
“Ticker,” Rocky Mountain News, September 18, 2003
“MBA program drops in rankings,” Michigan Daily, September 19, 2003
“Georgia University’s MBA Program Misses Wall Street Journal Rankings,” Athens Banner-Herald, September 19, 2003
“MBA fair gives prospects quick tour of schools,” Chicago Tribune, September 21, 2003
“Fear proves to be no factor for U-M student contestant: ‘Fear Factor’ episode with business school student airs Monday,” Ann Arbor News, September 27, 2003
“Out in the field: Many are choosing to extend careers,” Boston Globe, September 28, 2003
“Firstborns May Make Better Salespeople; Studies Reveal Sales Secrets May Lie in Parenting of Firstborn Children,” PR Newswire, September 30, 2003