iMpact Web Portal

Douglas McClintock, "Ziebart prepares for retirement of its top executive," Crain's Detroit Business, May 8, 2006

James Hines Jr., "Economists not studying socks," National Post's Financial Post & FP Investing, May 27, 2006
Joel Slemrod, "Senate Passes $70 Billion in Tax Cuts: Measure Set to Become the Sixth Reduction . . ." Washington Post, May 12, 2006
Jan Svejnar, "Cutting Bureaucracy Costly Otherwise Unemployment Grows," Czech News Agency, May 31, 2006
Katherine Terrell, "Boycott hits home for immigrants in Metro Detroit," Detroit News, May 1, 2006
Martin Zimmerman, "Climate: Persistence starts to pay off for Chicago emissions market," Greenwire, May 15, 2006

Jeff DeGraff, "Innovate or Die Trying," Training, May 1, 2006
John Monoky, "Be Your Own Sales Manager," Electrical Wholesaling, May 1, 2006
David Ulrich, "In Touch with Intangibles: What is driving an organization's market value other than earnings?" Workforce Management, May 8, 2006
David Ulrich, Wayne Brockbank, "HR Competencies and Their Relationship to Organizational Practices," Performance Improvement, May 2006/June 2006
Theresa Welbourne, "eePulse, Michigan Ross School of Business Study Reveals Leader Energy Increasing," HR Marketer, April 25, 2006
Theresa Welbourne, "Performing ‘core' duties can be the kiss of death for top execs," Training, May 1, 2006
Theresa Welbourne, "On the Clock But Off on Their Own: Pet-project Programs Set to Gain Wider Acceptance," Workforce Management, May 2, 2006
Theresa Welbourne, "Stop doing your job," americanventuremagazine.com, May 2, 2006; story also appeared in the great lakes It Report on April 28, 2006
Theresa Welbourne, "Useful Stuff," great lakes HR Now, May 3, 2006
Theresa Welbourne, "Are You Ready for the Aging Workforce?" Online Recruitment (onrec.com), May 9, 2006; story also appeared in Recruiters Network on May 11, 2006 and Kazor World Community News on May 9, 2006
Theresa Welbourne, "Energetic Leaders Good for Business, Expert Says," Workforce Performance Solutions, May 15, 2006

David Brophy, "Michigan Growth Capital Symposium marks 25 years," Crain's Detroit Business, May 1, 2006
David Brophy, "Business may meet capital at symposium: Brain-driven companies pitch wares to investors," Ann Arbor News, May 11, 2006
David Brophy, "Many plays fail, but angel investors focus on wins," Crain's Detroit Business, May 15, 2006
David Brophy, "Top 200 Companies Heading to Liquidity in Next 12–36 Months; Capital Formation Benchmark Data and Company Metrics," Market Wire, May 19, 2006
M. P. Narayanan, "Options Study Becomes Required Reading," Wall Street Journal, May 30, 2006
H. Nejat Seyhun, "Behind the Headlines," Money, May 1, 2006
H. Nejat Seyhun, "Filing Footnote: This Insider Sale Helps Hedge Bets," Wall Street Journal, May 15, 2006

George Fulton, "Proposal to guarantee raises for schools ignores bigger problem," Ann Arbor News, May 10, 2006
George Fulton, "Editorial: Attracting jobs will brighten future: Regional effort needed to bolster state economy," Ann Arbor News, May 12, 2006
George Fulton, "Economists predict continued job loss in Michigan," Associated Press, May 17, 2006
George Fulton, "Media Broadcast Hits: Michigan job losses," WWJ-AM 950 (CBS) Detroit, May 17–18, 2006
George Fulton, "Michigan's unemployment rate rises to 7.2 percent," Associated Press, May 17, 2006
George Fulton, "Sluggish economy slows down state budget revenues," Associated Press, May 17, 2006
George Fulton, "State revenue conference releases estimates," Associated Press, May 17, 2006
George Fulton, "More job losses loom: Analysts: 63,000 more factory jobs gone by '07," Detroit News, May 18, 2006
George Fulton, "Economy could provide rough sailing for Michigan boaters," Associated Press, May 26, 2006
George Fulton, Donald Grimes, "Automobile Owners' Right Repair Diagnostic Information," Federal Document Clearing House Congressional Testimony, May 17, 2006

Kim Cameron, "Leading Change," Leadership Excellence, May 2006
Gerald Meyers, "Bush's fuel efficiency ideas might not produce better mileage: Critics suggest his plan could instead spur automakers . . ." Associated Press, May 1, 2006
Gerald Meyers, "Auto plant thrives in Buffalo (Buffalo, West Virginia, that is)," Buffalo News (New York), May 7, 2006
Gerald Meyers, "New ads: Buy from Big 3, save U.S. jobs: Ford gives money to auto retirees' campaign . . ." Detroit News, May 12, 2006
Positive Organizational Scholarship (POS), "That Look—It's Catching!" Washington Post, May 30, 2006
Noel Tichy, "Magnificent Talent," Leadership Excellence, May 2006

Thomas Kinnear, "3 VC firms raise cash, hopes despite state economy," Crain's Detroit Business, May 15, 2006
Christie Nordhielm, "So, let 2 words go forth . . .: Tourism materials bear slogan aimed at overseas visitors," Chicago Tribune, May 4, 2006
Christie Nordhielm, "Designer imbibes in name game: Roberto Cavalli extends apparel brand to ultrapremium vodka . . ." Chicago Tribune, May 28, 2006
Timothy O'Day, "A Century of Innovation," U.S. News & World Report, May 15, 2006
Carolyn Yoon, "Keys to consumer conduct? Try germs and vanity," Globe and Mail, May 13, 2006
David Van Amburg, Claes Fornell/American Customer Satisfaction Index, "Give Complaining a try, but stay on best behavior," Baltimore Sun, May 7, 2006
Claes Fornell/American Customer Satisfaction Index, "60 Years and Still Going Strong," Quality Progress, May 2006
Claes Fornell/American Customer Satisfaction Index, "Wachovia's New Face: 1st Revision of Message Since 2001 Focuses on Customers . . ." Charlotte Observer, May 3, 2006
Claes Fornell/American Customer Satisfaction Index, "Publix ends year that was a success in every way," MMR, May 8, 2006
Claes Fornell/American Customer Satisfaction Index, "Golden West Deal Follows Takeover Trend," Los Angeles Times, May 9, 2006
Claes Fornell/American Customer Satisfaction Index, "Wachovia in California: Street Assays Prospects," American Banker, May 12, 2006
Claes Fornell/American Customer Satisfaction Index, "Useful complaint can be a good one," Chicago Tribune, May 14, 2006
Claes Fornell/American Customer Satisfaction Index, "Opportunity, Vision, Change," Library Journal, May 15, 2006
Claes Fornell/American Customer Satisfaction Index, "A bit less buyer's remorse for consumers," Milwaukee Journal Sentinel, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "A thumbs-up for United: Airline posts 3.3% gain in customer satisfaction," Chicago Sun Times, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "Consumers less satisfied with area companies," Chicago Tribune, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "Consumers rank major Mich. companies poorly," Detroit News, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "Consumers want to continue spending, U-M survey shows," Michigan Business Review, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "Customer Satisfaction Declines For Air Travel," Wall Street Journal, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "Directv Touts Highest Score in American Customer Satisfaction Index," Wireless News, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "Hotels check out more satisfied customers, but fliers unhappier," USA Today, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "If customers are happy . . . Investors will be, too, a marketing article says," Philadelphia Inquirer, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "In poll, NWA is last airline: Customer satisfaction loss blamed on cuts," Detroit Free Press, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "Media Broadcast Hits," Bloomberg National, CNN, MSNBC, WDIV-TV CH 4 (NBC) Detroit, and various others, May 16–17, 2006
Claes Fornell/American Customer Satisfaction Index, "Sprint falls short in customers' eyes," Kansas City Star, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "Survey ranks NiSource low on customer satisfaction," Knight-Ridder Tribune Business News, May 16, 2006; story also appeared in the Munster Times (Ind.), May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "Things looking up for US Airways, study finds," Pittsburgh Tribune Review, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "Travel Watch," Wall Street Journal, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "What's in store for your summer vacation," Associated Press, May 16, 2006
Claes Fornell/American Customer Satisfaction Index, "Airlines at lowest customer rating," The Daily News of Los Angeles, May 17, 2006
Claes Fornell/American Customer Satisfaction Index, "Airlines descend in satisfaction survey: Travelers give carriers lowest average score . . ." Dallas Morning News, May 17, 2006
Claes Fornell/American Customer Satisfaction Index, "Airline Service Gets Low Marks," Sun-Sentinel (Ft. Lauderdale), May 17, 2006
Claes Fornell/American Customer Satisfaction Index, "Business Briefs: Airlines," Miami Herald, May 17, 2006
Claes Fornell/American Customer Satisfaction Index, "Cable, sat TV firms try and try . . ." Hollywood Reporter, May 17, 2006
Claes Fornell/American Customer Satisfaction Index, "Customer approval lowest in 4 years," Chicago Tribune, May 17, 2006
Claes Fornell/American Customer Satisfaction Index, "Customers Less Satisfied with FPL," Miami Herald, May 17, 2006
Claes Fornell/American Customer Satisfaction Index, "DirecTV tops satisfaction survey: Satellite-TV provider unseats EchoStar . . ." Rocky Mountain News, May 17, 2006
Claes Fornell/American Customer Satisfaction Index, "PPL Scores High in Customer Satisfaction," Morning Call (Allentown, Pa.), May 17, 2006
Claes Fornell/American Customer Satisfaction Index, "Slices stimulate satisfaction: Pizza tops in consumer survey," The Courier-Journal (Louisville, KY), May 17, 2006
Claes Fornell/American Customer Satisfaction Index, "Survey clips airlines' wings: NWA lags peers in satisfaction," Saint Paul Pioneer Press (MN), May 17, 2006
Claes Fornell/American Customer Satisfaction Index, "Technology Briefing: Consumers," Washington Post, May 17, 2006
Claes Fornell/American Customer Satisfaction Index, "Satisfaction up for cell phones," Sacramento Bee, May 18, 2006
Claes Fornell/American Customer Satisfaction Index, "Corporate Ladder," Wilkes Barre Times Leader (PA), May 20, 2006
Claes Fornell/American Customer Satisfaction Index, "Coming and Going," Washington Post, May 21, 2006
Claes Fornell/American Customer Satisfaction Index, "Public company news," Saint Paul Pioneer Press, May 21, 2006
Claes Fornell/American Customer Satisfaction Index, "A New Perk for Moviegoers," Sun-Sentinel (Ft. Lauderdale), May 22, 2006
Claes Fornell/American Customer Satisfaction Index, "Airline News – North America," Airguide Online, May 22, 2006
Claes Fornell/American Customer Satisfaction Index, "Trader Joe's On The Way," Pittsburgh Post-Gazette, May 24, 2006
Claes Fornell/American Customer Satisfaction Index, "ACSI Leader to Headline Chartwell's 9th EMACS Conference & Expo," PrimeZone Media Network, May 25, 2006
Claes Fornell/American Customer Satisfaction Index, "Global Capital: Business Itinerary: Southwest Weighs Future of the ‘Cattle Call'," Los Angeles Times, May 27, 2006
Claes Fornell/American Customer Satisfaction Index, "News in Brief: Airlines disappoint," Chicago Tribune, May 28, 2006
Claes Fornell/American Customer Satisfaction Index, "No Satisfaction," Miami Herald, May 28, 2006
Claes Fornell/American Customer Satisfaction Index, "For Customer Satisfaction, Bundle Up," Multichannel News, May 29, 2006
Claes Fornell/American Customer Satisfaction Index, "Papa John's again tops ACSI satisfaction study," Nation's Restaurant News, May 29, 2006

Ken Lieberthal, "Build trust in energy, urges expert," South China Morning Post, May 30, 2006
Len Middleton, "Building Success: Habitat for Humanity's new CEO is aiming to modernize the nonprofit," Newsweek, May 29, 2006
C.K. Prahalad, "CIOs Hold Key To Operational Excellence," Optimize, May 1, 2006
C.K. Prahalad, "Tech talk," Research-Technology Management, May 1, 2006
C.K. Prahalad, "Culture: Colin Powell Reminisces about Tech Transformation," Technology Daily, May 5, 2006
C.K. Prahalad, "Neah Power to Attend Intel Capital CEO Summit in Mumbai, India," Business Wire, May 19, 2006
C.K. Prahalad, "Microsoft Unveils Pay-As-You-Go Personal Computing Designed for Emerging Market Consumers . . ." PR Newswire US, May 22, 2006
C.K. Prahalad, "Free Advertising," New York Times, May 28, 2006
C.K. Prahalad, "COVITS 2006 Features Keynotes on Public and Private Sector Innovations for Advancing the Publics Agenda . . ." Business Wire, May 31, 2006

David Brophy, "Michigan Growth Capital Symposium marks 25 years," Crain's Detroit Business, May 1, 2006
David Brophy, "Business may meet capital at symposium: Brain-driven companies pitch wares to investors," Ann Arbor News, May 11, 2006
David Brophy, "Many plays fail, but angel investors focus on wins," Crain's Detroit Business, May 15, 2006
David Brophy, "Top 200 Companies Heading to Liquidity in Next 12–36 Months; Capital Formation Benchmark Data and Company Metrics," Market Wire, May 19, 2006
Thomas Kinnear, "3 VC firms raise cash, hopes despite state economy," Crain's Detroit Business, May 15, 2006
"Michigan Growth Capital Symposium Fuels Midwest Economic Development . . ." PR Newswire US, May 1, 2006

Graham Mercer, "Rubble phase keeps U-M on path to new business school: Classes to shift to another building while Ross school is built," Ann Arbor News, May 17, 2006
"Let me give you the best stock tip you'll ever get: Stay away!" Detroit News, May 1, 2006
"Media Broadcast Hit: BusinessWeek survey on undergraduate business school," WJBK-TV
CH 2 (Fox) Detroit, May 1, 2006
"Perfect Timing for Class of '06," National Real Estate Investor, May 1, 2006
"Starting out young [undergraduate schools]," CNN, May 5, 2006
"Mastering the job field: This year's MBAs stand to get better pay, better opportunities," Lansing State Journal, May 8, 2006
"The Best Undergraduate B-Schools," BusinessWeek, May 8, 2006
"If you seek a pleasant investment environment . . . Michigan starts to show up on national investors' radar screens," Crain's Detroit Business, May 15, 2006