Business School Faculty in the News - July/August 2005

Below are selected citations of news stories organized by academic department or area, compiled by the Office of Communications. Please submit additional articles or comments to OfficeofCommunications@bus.umich.edu.

Click here for past citations.

Catherine Shakespeare, “Ranting at the Ratings Agencies: Sean Egan likes to take shots . . .” BusinessWeek, August 15, 2005
Richard Sloan, “Accruals, class actions linked? Criterion’s theory,” Pensions and Investments, July 25, 2005

Thomas Lyon, Andrew Hoffman, “Editorial: Fighting global warming helps Michigan jobs: If Bush won’t take action on climate change, business, labor . . .” Detroit News, July 15, 2005
Joel Slemrod, “No Need for States To Fear Estate Taxes,” Washington Post, July 3, 2005
Joel Slemrod, “Three Roads to Reform: A Bush panel homes in on ways to make taxes fairer and simpler,” BusinessWeek, August 1, 2005
Jan Svejnar, “Czech economy cannot do without older staff – press,” CTK Business News Wire, August 22, 2005
Katherine Terrell, Jan Svejnar, “To decipher Russia’s riddle, watch its oil,” Christian Science Monitor, July 7, 2005


There are no citations for Business Information Technology for July/August 2005.


Ken Lieberthal, “Unocal Bid Opens Up New Issues Of Security,” New York Times, July 13, 2005
Ken Lieberthal, “Tom Walsh: Fear China, but don’t be in a panic: State needs to plan ahead, expert says,” Detroit Free Press, July 19, 2005
Ken Lieberthal, “Who’s Afraid of China Inc.?” New York Times, July 24, 2005 
Ken Lieberthal, “CNOOC withdraws bid for Unocal,” National Public Radio/Marketplace, August 2, 2005
Ken Lieberthal, “Ready for Revolution,” Maclean’s, August 29, 2005
CK Prahalad, “Selling To The Poor: Multinational firms are finding a surprisingly lucrative market . . .” Time International, June 6, 2005
CK Prahalad, “The Front-Runners on Roe: Democrats and Republicans are already clashing over what senators should be allowed to ask . . .” Washington Post, July 6, 2005
CK Prahalad, “Manufacturing a future,” Assembly, July 15, 2005
CK Prahalad, “For the Poor, Help from MBAs,” BusinessWeek Online, August 17, 2005
CK Prahalad, “A New World Economy: The balance of power will shift to the East as China and India evolve,” BusinessWeek, August 22, 2005
CK Prahalad, “Scrambling Up The Development Ladder: By leveraging software wizardry and low-cost talent, India is eyeing the next level . . .” BusinessWeek, August 22, 2005


Wayne Brockbank, "How to play the leave game—and win: Strategy: Prove you are so valuable that employer can’t part with your skills ..." Detroit News, August 19, 2005
David Ulrich, "720-Degree Review," Incentive, August 1, 2005
David Ulrich, Wayne Brockbank, "Competencies for the New HR," HRMagazine, July 1, 2005
David Ulrich, Wayne Brockbank, "Strategic HR," HRMagazine, July 1, 2005
Theresa Welbourne, "Entering Management: Become a Learning Leader," The IEE, June 20, 2005
Theresa Welbourne, "Leaders’ Confidence in HR Slipping, Study Shows," Workforce Performance Solutions, July 26, 2005
Theresa Welbourne, "The Energy – Engagement Cycle: Is it broken in your organization?" HR.com, August 15, 2005
"Executive education event calendar," CNN.com, August 15, 2005


David Brophy, "Michigan Growth Capital Symposium Attracts Record Attendance," Michigan Technology News, June 15, 2005
I. Serdar Dinc, "Politicians and banks: Political influences on government-owned banks in emerging markets," Journal of Financial Economics, August 2005
Gunter Dufey, "The best retail banks in the Asia Pacific region 2004," The Asian Banker Journal, July 15, 2005
Lu Zheng, "Your Funds: Study up on load funds’ share class charges," Boston Herald, July 31, 2005
Lu Zheng, "Know what you’re getting when you buy a load fund," Associated Press, August 2, 2005; story also appeared in Boston Herald, July 31, 2005; CBS MarketWatch, August 7, 2005; Seattle Times, August 7, 2005; Memphis Commercial-Appeal, August 6, 2005; The State (Columbia, SC), August 8, 2005; Herald-Leader (Lexington, KY), August 2005; SmartMoney
Lu Zheng, "Mutual Funds Weekly," CBS MarketWatch, August 4, 2005
Lu Zheng, "Avoid load funds, a study suggests: Your Money," Baltimore Sun, August 7, 2005


Greg Saltzman, "AFL-CIO rift threatens labor: Teamsters, UAW are key players as dissension jeopardizes the future of the union movement," Detroit News, July 24, 2005 
Roland Zullo, "Northwest drafts plans to operate amid strike: CEO insists safety of planes assured," Detroit Free Press, July 20, 2005
Roland Zullo, "Evolving labor market calls for new approach by unions: Northwest plan shows why unions must change," Detroit News, August 18, 2005


There are no citations for Law, History and Communications for July/August 2005.


Wayne Baker, "A National Crisis of Values?" New York Times, July 2, 2005 
Wayne Baker, "U.S. Seeks to Prevent Discrimination at Home in War on Terror," States News Service, July 17, 2005
Wayne Baker, "Our values are fine, thank you," Charleston Gazette, August 6, 2005
Andrew Hoffman, Thomas Lyon, "Editorial: Fighting global warming helps Michigan jobs: If Bush won’t take action on climate change, business, labor ..." Detroit News, July 15, 2005
Fiona Lee, "Aesthetics of annual reports," WWJ-AM 950 (CBS) Detroit, July 12, 2005
Gerald Meyers, "For G.M., a Struggling Delphi Could Prove to Be a Burden," New York Times, July 9, 2005
Gerald Meyers, "LaSorda’s challenge: Keep up momentum: Revenue and profit growth, new products, quality gains remain goals for new CEO," Detroit News, July 29, 2005
Gerald Meyers, "Slumping car sales may be due to bland designs," NPR, August 2, 2005
Robert Quinn, "Moments of Greatness: Entering the Fundamental State of Leadership," Harvard Business Review, July 2005
Robert Quinn, "Drama of crisis makes leaders," The Times (London), July 19, 2005
Robert Quinn, "The search for the path to peak performance: Success is not easy to imitate but certain factors recur ..." Financial Times, August 11, 2005
Noel Tichy, "Forbes CEO Forum is chance to pitch state," Crain’s Detroit Business, July 4, 2005
Noel Tichy, "G.E. Becomes a General Store for Developing Countries: Instant Infrastructure," New York Times, July 16, 2005
John Tropman, "U-M expert casts critical eye on meetings," Business Review, August 11, 2005


Richard Bagozzi, “Nominate candidates for Irwin,” Marketing News TM, August 15, 2005
Christina Brown, “Chevy takes center stage for All-Star Game: GM brand’s image will be splashed all over the city . . .” Detroit News, July 7, 2005
Mrinal Ghosh, “Strategic Fit in Industrial Alliances: An Empirical Test of Governance Value Analysis,” Journal of Marketing Research, August 2005
Norbert Schwarz, “Money and happiness: How tight the bond?” CNNMoney.com, July 1, 2005
Claes Fornell/American Customer Satisfaction Index, “Online Banking Charging into the Future,” Michigan Banker, June 1, 2005
Claes Fornell/American Customer Satisfaction Index, “ ‘Support for Democratic Institutions Is Critical,’ Says Ambassador Garza,” US Fed News, June 29, 2005
Claes Fornell/American Customer Satisfaction Index, “Wachovia brings distinctive appearance,” San Antonio Express-News, July 2, 2005
Claes Fornell/American Customer Satisfaction Index, “Increase sales through effective listening,” Workplace Substance Abuse Advisor, July 21, 2005
Claes Fornell/American Customer Satisfaction Index, “Down Over Moving Up: Some New Bosses Find They Hate Their Jobs,” Wall Street Journal, July 27, 2005; story also appeared in Deseret Morning News, August 7, 2005
Claes Fornell/American Customer Satisfaction Index, “Restoring success: how three companies engineered customer service overhauls . . .” Sales & Marketing Management, August 2005
Claes Fornell/American Customer Satisfaction Index, “CNBC: Consumer Analysis,” Analyst Wire, August 1, 2005
Claes Fornell/American Customer Satisfaction Index, “Consumers Frustrated With Static on the Service Line,” Washington Post, August 12, 2005
Claes Fornell/American Customer Satisfaction Index, “Cable Sees the Need For a Personal Touch: Customer Service Reps Reach Out . . .” Multichannel News, August 15, 2005
Claes Fornell/American Customer Satisfaction Index, “Incentives are a short-term fix for automakers, study says,” Associated Press, August 15, 2005
Claes Fornell/American Customer Satisfaction Index, “Car Owners Value Quality over Cost, Survey Suggests,” Wall Street Journal, August 16, 2005
Claes Fornell/American Customer Satisfaction Index, “Consumer Analysis,” CEOWire, August 16, 2005; story also appeared in Analyst Wire, August 16, 2005
Claes Fornell/American Customer Satisfaction Index, “HP’s profit brought down by taxes, cost of job cuts,” San Jose Mercury News, August 16, 2005
Claes Fornell/American Customer Satisfaction Index, “More U.S. Aid to Israel: BTK Sentencing,” CNN, August 16, 2005
Claes Fornell/American Customer Satisfaction Index, “PC Customers Dis Dell,” TheStreet.com, August 16, 2005
Claes Fornell/American Customer Satisfaction Index, “Spending less time at the Laundromat,” St. Petersburg Times, August 16, 2005
Claes Fornell/American Customer Satisfaction Index, “Study finds fewer Dell customers satisfied: Company disputes finding of increased complaints,” Austin American-Statesman, August 16, 2005
Claes Fornell/American Customer Satisfaction Index, “Study says discounts are not as critical as quality,” Associated Press, August 16, 2005
Claes Fornell/American Customer Satisfaction Index, “US Consumer Survey Suggests Owners Prize Quality Over Price,” World Markets Analysis, August 16, 2005
Claes Fornell/American Customer Satisfaction Index, “Dell rated lowest in recent index of client satisfaction,” Philadelphia Inquirer, August 17, 2005
Claes Fornell/American Customer Satisfaction Index, “Refunds on way to some because of free credit reports,” Kansas City Star, August 17, 2005
Claes Fornell/American Customer Satisfaction Index, “Report: Apple leads Dell in quality survey,” United Press International, August 17, 2005
Claes Fornell/American Customer Satisfaction Index, “Dell satisfaction drops,” Sacramento Bee, August 18, 2005
Claes Fornell/American Customer Satisfaction Index, “Satisfaction Rating for EchoStar Dims: Customer Approval Falls . . .” Rocky Mountain News, August 18, 2005
Claes Fornell/American Customer Satisfaction Index, “Better Quality Is Key, Study Shows,” Seattle Post-Intelligencer, August 19, 2005
Claes Fornell/American Customer Satisfaction Index, “Bucks for Blogs: Businesses, Bloggers Look to Score Deals, Forge Links at S.F. Summit,” San Jose Mercury News, August 19, 2005
Claes Fornell/American Customer Satisfaction Index, “US Automakers to Lose Ground in August as Incentives Dry Up – Report,” World Markets Analysis, August 19, 2005
Claes Fornell/American Customer Satisfaction Index, “Apple Customers Satisfied: Dell Takes A Tumble,” Computer Reseller News, August 22, 2005
Claes Fornell/American Customer Satisfaction Index, “Editorial: Advance of Telcos a Warning to Cable,” Television Week, August 22, 2005
Claes Fornell/American Customer Satisfaction Index, “Google Giggles As Researchers Diss Yahoo! Claim,” Broadband Business Forecast, August 23, 2005
Claes Fornell/American Customer Satisfaction Index, “Dell: In the Bloghouse: A PC-owner’s Web diary of complaints . . .” BusinessWeek Online, August 25, 2005
Claes Fornell/American Customer Satisfaction Index, “Notes from the Field: Users dis Dell, IE security hell,” InfoWorld, August 26, 2005
Claes Fornell/American Customer Satisfaction Index, “Buying a Lot of Stuff Makes You Happy? Well, It Depends,” New York Times, August 28, 2005


Office of Tax Policy Research: Please see the Business Economics & Public Policy section for all clips related to the Office of Tax Policy Research.

There are no citations for the William Davidson Institute for July/August 2005.


Tim Faley, “The New Instant Companies,” Business 2.0, May 18, 2005
Tim Faley, “Want to be an entrepreneur? Institute trains tomorrow’s business leaders,” Detroit Free Press, July 11, 2005


Thomas C. Jones, “Massachusetts College Receives $27-Million Bequest: Other Recent Gifts,” The Chronicle of Philanthropy, June 9, 2005
Thomas C. Jones, “Gifts and Bequests,” The Chronicle of Higher Education, July 8, 2005
James Murdock, “The Society for College and University Planning (SCUP) Names: 2005–2006 Board of Directors,” PR Newswire US, August 18, 2005
Thomas Porter, “People in Wireless News: IntraLase Stockholders Elect Board Members,” Wireless News, July 22, 2005
“Dual-Degree Programs: Here’s a sampling of institutions that offer dual degrees . . .” Computerworld, July 18, 2005
“Getting an MBA: Sticker price is high for advanced degree but payoff can be much heftier salary,” Lansing State Journal, July 18, 2005
“La arremetida de los Michigan Boy en Chile,” Diario Financiero, July 22, 2005
“Sponsors sculpting more of art fairs’ landscape: Officials: Revenues help, but commercial footprint light,” Ann Arbor News, July 23, 2005
“Creative solutions for nursing shortage,” Crain’s Detroit Business, August 1, 2005
“Tomorrow’s B-School? It Might be a D-School . . .” BusinessWeek, August 1, 2005
“Briefing: U-M adds real estate certificate program,” Ann Arbor News, August 9, 2005
“Son fights U-M demolition: Paton Accounting Center may fall for the sake of modernization,” Ann Arbor News, August 19, 2005
“Ann Arbor firm wins $30.5M in VC: Biotech company’s deal is among largest in years,” Crain’s Detroit Business, August 22, 2005