iMpact Web Portal

Michelle Hanlon, “Microsoft’s Lonely Parade,” Forbes, August 11, 2003
Raffi Indjejikian, “Reply to: dynamic incentives …,” Journal of Accounting and Economics, August, 2003
Russell Lundholm, “New CEO at Collins & Aikman …,” Detroit Free Press, August 12, 2003
James Wheeler, “How Chevron, Texaco, and the Indonesian government …,” Accounting Horizons, June, 2003

Jim Hines, “Thomas’ Business Tax Plan Draws Fire …,” Congressional Quarterly Weekly, August 29, 2003
Joel Slemrod, “Child rebate still coming to delayed tax filers,” Scripps Howard News Service, July 31, 2003
Joel Slemrod, “Retailers cashing in on first waves of tax rebate checks,” NPR/Marketplace, August 8, 2003
Joel Slemrod, “Wal-Mart chugs past sales forecast,” Arkansas Democrat-Gazette, August 8, 2003
Joel Slemrod, “Bush’s report card mixed …,” Atlanta Journal and Constitution, August 10, 2003
Joel Slemrod, “Fed’s Inflation-Fighting Policies Have Unintended Consequences …,” Business Wire, August 12, 2003
Joel Slemrod, “Spending the Windfall …,” Buffalo News, August 17, 2003
Joel Slemrod, “Montana Retailers Awaiting Windfall from Tax Rebates,” Independent Record, August 17, 2003
Joel Slemrod, “Death takes a holiday,” U.S. News & World Report, August 18, 2003
Joel Slemrod, “Some retailers cash Child Tax Credit checks …,” The Leaf-Chronicle, August 18, 2003

Kenneth Lieberthal, “China: A Warmer Wind is Blowing …,” Business Week, August 4, 2003
Kenneth Lieberthal, “Sino-US relations ‘the best in years’ …,” South China Morning Post, August 16, 2003
Kenneth Lieberthal, “Tensions high as N. Korean talks approach …,” Detroit Free Press, August 25, 2003
Kenneth Lieberthal, “North Korea threatens to test nuclear weapons …,” NBC News, August 29, 2003
Linda Lim, “When a student’s race is as important as his scores …,” The Straits Times, June 28, 2003
Linda Lim, “What is will take to evolve world-class universities here,” The Straits Times, July 14, 2003
C.K. Prahalad, Kenneth Lieberthal, “The End of Corporate Imperialism (Classic),” Harvard Business Review, August, 2003
C.K. Prahalad, “Partners in introspection: Guru Guide Gary Hamel and C.K. Prahalad …,” Financial Times, August 12, 2003
Jan Svejnar, “59th Congress of IIPF to take place in Prague, Aug. 25-28,” Czech News Agency, August 24, 2003

J. Stewart Black, “Seeing the Elephant: Human Resource Management …,” Organizational Dynamics, August, 2003
Wayne Brockbank, David Ulrich, “Career Planning: 5 Key Competencies …,” Human Resource Department Management Report, August, 2003
Wayne Brockbank, David Ulrich, “News Briefs,” HR Focus, August, 2003
Wayne Brockbank, David Ulrich, “Expert Advice on How to Become a Strategic Partner,” Pay for Performance Report, August, 2003
Wayne Brockbank, David Ulrich, “Study finds five human-resources skills …,” Nation’s Restaurant News, August 4, 2003
Gordon Hewitt, “News in brief: FlyBE unveils new Edinburgh route,” The Scotsman, August 26, 2003
David Ulrich, “Analyze this,” Workforce, June, 2003
David Ulrich, “A go-between is needed,” Human Resources, July, 2003/August, 2003

Dennis Capozza, “Report: B&C Risk Rises,” National Mortgage News, August 25, 2003
Nejat Seyhun, “Stock tumult rattles Esperion: Firm smarting even after …,” Ann Arbor News, August 5, 2003

Don Grimes, “Jobless recovery lasting longer …,” CBS MarketWatch, July 30, 2003
Don Grimes, “Bush defends economic stewardship, Iraq efforts,” CBS MarketWatch, July 30, 2003
Don Grimes, “Weak economic recovery hits more states,” United Press International (UPI), July 31, 2003
Don Grimes, “Bill bans state from overseas contracts,” Detroit News, August 10, 2003
Don Grimes, “Mich. loses as tech jobs slip overseas …,” Detroit News, August 10, 2003
Don Grimes, “Jobless recovery extends recession’s impact,” Consumer Bankruptcy News, August 22, 2003

Tim Fort, “Local Comment: Corporations’ peace role …,” Detroit Free Press, August 17, 2003
Dana Muir, “Ruling eases health plans’ ability to move ERISA suits,” Business Insurance, August 4, 2003
Dana Muir, “ ‘Legacy Costs’ Hobble Older Companies,” Newhouse News Service, August 20, 2003
Dana Muir, “The Ann Arbor IT Zone Starts Back Up …,” PRNewswire, August 25, 2003

Tom Kinnear, “American Marketing Association: Board of Directors; 2003-04,” Marketing News TM, August 4, 2003
Claes Fornell/American Customer Satisfaction Index, “A lesson learned,” Asbury Park Press, July 27, 2003
Claes Fornell/American Customer Satisfaction Index, “BellSouth Customer Feedback Tool Enhances Service,” RBOC Update, August, 2003
Claes Fornell/American Customer Satisfaction Index, “How E-Retailers Rate Their Industry: Report Out Next Week Shows …,” Business Wire, August 8, 2003
Claes Fornell/American Customer Satisfaction Index, “Cooking.com to Refine the Recipe for Improving Customer Satisfaction …,” Business Wire, August 11, 2003
Claes Fornell/American Customer Satisfaction Index, “E-Retailers Not Satisfied With Online Experience …,” Business Wire, August 12, 2003
Claes Fornell/American Customer Satisfaction Index, “Hanaro Telecom Announces Robust 2003 …,” Business Wire, August 13, 2003
Claes Fornell/American Customer Satisfaction Index, “Carrier Adding 500 Positions …,” Rocky Mountain News, August 14, 2003
Claes Fornell/American Customer Satisfaction Index, “Customer Ratings of Online Portals, Search Engines, News Websites …,” Business Wire, August 18, 2003
Claes Fornell/American Customer Satisfaction Index, “New Study Shows Google …,” Business Wire, August 20, 2003
Claes Fornell/American Customer Satisfaction Index, “How much spam did you …,” CBS MarketWatch, August 20, 2003
Claes Fornell/American Customer Satisfaction Index, “Web-Portal Satisfaction Rises,” Wall Street Journal, August 20, 2003
Claes Fornell/American Customer Satisfaction Index, “Online,” Richmond Times Dispatch, August 24, 2003
Claes Fornell/American Customer Satisfaction Index, “I Can’t Get No Satisfaction,” PC Magazine.com, August 25, 2003
Claes Fornell/American Customer Satisfaction Index, “Retail customer satisfaction …,” thewisemarketer.com, August 29, 2003
Claes Fornell/American Customer Satisfaction Index, “Since James Cantalupo was appointed …,” Financial Times, August 29, 2003
Claes Fornell/American Customer Satisfaction Index, “Scanning the Net is becoming a bit easier,” Spokesman Review, August 31, 2003

Kim Cameron, “Takes,” Adweek, July 28, 2003
Jerry Davis, “Studying Sarbanes,” Dallas Business Journal, July 25, 2003
Jane Dutton, “Grieving at Work: Struggling to Cope With the Sudden Death of a Colleague,” Wall Street Journal, August 27, 2003
Jeffrey Sanchez-Burks, “American work ethics sabotage productivity,” United Press International (UPI), August 6, 2003
Jeffrey Sanchez-Burks, “Go ahead; get emotional at the workplace,” Michigan Radio, August 11, 2003
Jeffrey Sanchez-Burks, “It’s the Business: Movers & Groovers …,” Daily Star, August 15, 2003
Jeffrey Sanchez-Burks, “City and Business Edited by Stephen Kahn: TV’s Boss …,” The Express, August 15, 2003
Jeffrey Sanchez-Burks, “Consider This: Thankfully, we got the power,” The Post-Standard, August 16, 2003
Noel Tichy, “Prof gives pay to promote citizenship,” Detroit Free Press, August 26, 2003
Noel Tichy, “Acting out ethics …,” Ann Arbor News, August 31, 2003

Jan Svejnar, “59th Congress of IIPF to take place in Prague, Aug. 25-28,” Czech News Agency, August 24, 2003

Tom Kinnear, “How much should you pay yourself …,” Microsoft bCentral, July 28, 2003
Theresa Welbourne, “HR Department News,” Human Resource Department Management Report, August, 2003
Theresa Welbourne, “July eePulse Business Survey Up From June,” Michigan Technology News, August 4, 2003; this story also appeared in several markets across the country including Boston, Denver, Detroit, Pittsburgh, New Orleans, San Antonio, and San Diego
Sam Zell, “Entrepreneurship: Can The Touch Be Taught?,” Wall Street Journal, August 5, 2003

Al Cotrone, “Demand for MBAs may have hit bottom,” Long Island Business News, August 15, 2003
“Business and Finance Division’s Center of Excellence Award winners,” Information Outlook, August 1, 2003
“Broad Foundation Taps Young MBAs …,” U.S. Newswire, August 7, 2003
“Business Diary,” Crain’s Detroit Business, August 11, 2003
“UT engineering students get degrees and new product to market,” Associated Press, August 13, 2003