iMpact Web Portal

Reuven Lehavy, "Report Earnings, and Watch the Stock Fall," New York Times, May 4, 2008

Francine Lafontaine, "Ads Highlight Franchising's Economic Might," Blue Maumau, June 19, 2008
Matthew Shapiro, Joel Slemrod, "Stimulus Hopes Misplaced," The Atlanta Journal-Constitution, May 15, 2008
Matthew Shapiro, Joel Slemrod, "Republicans' Fight Against Tax Realities," Chicago Tribune, May 15, 2008
Matthew Shapiro, Joel Slemrod, "Inflation Rose Slowly in April," The San Francisco Chronicle, May 15, 2008
Matthew Shapiro, Joel Slemrod, "Vanishing Act: The Law of Household Economics," Wall Street Journal, June 24, 2008
Joel Slemrod, "Tax Havens in US Cross Hairs," Christian Science Monitor, June 9, 2008
Joel Slemrod, "IRS Targets Billionaires," Wall Street Journal, June 9, 2008
Martin Zimmerman, "Obama Tries to Have it Both Ways on Free Trade Issue," Detroit Free Press, June 17, 2008

OFFICE OF TAX POLICY RESEARCH
Joel Slemrod, "Tax Havens in US Cross Hairs," Christian Science Monitor, June 9, 2008
Joel Slemrod, "IRS Targets Billionaires," Wall Street Journal, June 9, 2008

MS Krishnan, CK Prahalad, "Delivering Value through Unique Experiences," Times of India, May 2, 2008
MS Krishnan, CK Prahalad, "'Co-Creation' is Your Latest Invention," Washington Post, May 6, 2008
MS Krishnan, CK Prahalad, "Co-Create Experience with Individual Customers," Sify (India), May 12, 2008
MS Krishnan, CK Prahalad, "Formulas For Success," InformationWeek, May 12, 2008
MS Krishnan, CK Prahalad, "Globalization: IT Vendors Don't Help," InformationWeek, May 12, 2008
MS Krishnan, CK Prahalad, "It's the New Era of Micro-Innovators: Prahalad," Business Today, May 18, 2008
MS Krishnan, CK Prahalad, "CK Prahalad: The New Age of Innovation," Business Week Online, May 20, 2008
MS Krishnan, CK Prahalad, "Here It Is. Now, You Design It!" Fortune, May 26, 2008
MS Krishnan, CK Prahalad, "Networking for Success in a Changing World," Irish Times, June 16, 2008
MS Krishnan, "The Right Levers for Change," Management Today, June 1, 2008
MS Krishnan, "Credit Suisse Braves Hazards of Moving from IT to Spin-Out," InformationWeek, June 9, 2008

David Ulrich, "Booming HR Challenged to Prove Worth," The Irish Times, May 23, 2008
David Ulrich, "HR's Most Influential 2008 - David is Clearly the Name of Winners," Human Resources, June 3, 2008

David Brophy, "Advice for Start-ups, Real Training for Students," Livemint.com, May 4, 2008
David Brophy, "Venture-Capital Forum Has Room for Optimism," Crain's Detroit Business, May 5, 2008
David Brophy, "The Changing Face of Private Equity," CNNMoney.com, May 8, 2008
David Brophy, "Huron Capital Partners Thriving in Detroit," Detroit Free Press, May 15, 2008
David Brophy, "Private Equity's Bog," Newsweek, May 19, 2008
David Brophy, "Doctors Pick Medical Device Start-Ups," Detroit Free Press, May 25, 2008
David Brophy, "Platteville Company Wins Business Plan Contest," Milwaukee Journal Sentinel, June 9, 2008
David Brophy, "Unregistered Securities Volume Up 140% According to NYPPEX," Business Wire, June 24, 2008
Han Kim, "Layoffs at Borders Group Inc. Include 156 Jobs at Ann Arbor Headquarters," MLive.com, June 3, 2008
Nejat Seyhun, "Inside Track," Forbes, June 2, 2008
Tyler Shumway, "Pressure Mounts on Aastrom Biosciences: Nasdaq De-Listing Looms in a Tight Era for Capital Investment," MLive.com, May 23, 2008
Robert Van Order, "A Rising Tide of Mortgage Defaults, Not All on Risky Loans," New York Times, June 6, 2008
Robert Van Order, "About 1 in 11 Mortgageholders Face Loan Problems," New York Times, June 6, 2008

Donald Grimes, "The Jury's Still Out on Movie-Biz Tax Breaks," Ann Arbor News, May 29, 2008
Donald Grimes, "State Needs Wakeup Call for Economic Revival," The Detroit News, June 2, 2008
Donald Grimes, "Auto Outlook: Hope for Best, Prepare for Worst, Experts Say," Michigan Messenger, June 3, 2008
Donald Grimes, "Editorial: Middle-Class Squeeze Isn't What it Seems," Detroit News, June 12, 2008
Donald Grimes, "Mich. Econ Setback: Job Losses, Auto Sales," Detroit News, June 19, 2008

David Hess, "Responsible Investing Requires Full Disclosure," Pensions and Investments, June 9, 2008

Wayne Baker, "New UM Project Probes American Values Online," Great Lakes IT Report, June 29, 2008
Wayne Baker, "Love Thy Neighbor? States That Lower Drinking Age Hurt Others," PhysOrg.com, June 30, 2008
Wayne Baker, "U-M Online Project Explores Contradictions and Commonalities in Americans' Values," Detroit News, June 30, 2008
Andrew Hoffman, "Climate Change: What's Your Business Strategy?" Sustainable Industries, May 5, 2008
Andrew Hoffman, "New Book Helps CEOs Develop Climate Change Strategy," Science Letter, May 13, 2008
Andrew Hoffman, "Climate Change: Calling the Fossil Fuel Abolitionists," Ethical Corporation, June 17, 2008
Gerald Meyers, "Ford: We Were Surprised by Kerkorian Investment," Associated Press, May 9, 2008
Gerald Meyers, "How Kerkorian Moved on Ford: Under the Radar: 545 Stock Buys in 14 Days, but Execs Say They Didn't Know," Detroit Free Press, May 10, 2008
Gerald Meyers, "Durant, Sloan Set Precedent for Future GM Leadership," Crain's Detroit Business, May 14, 2008
Noel Tichy, "You Be the Judge," Selling Power, June issue
Noel Tichy, "Firms More Inclined to Promote Insiders as CEO," Chicago Tribune, June 24, 2008
Lynn Wooten, "Hard Hit by the Auto Industry's Troubles, Detroit Aims to Keep Its Young," Workforce Management, May Issue, 2008

Rajeev Batra, "Powerlines: When Words Matter Most," Investor.com, May 23, 2008
Rajeev Batra, "Foote Changes Name to Reflect New Era," Jackson Citizen Patriot, June 20, 2008
Tom Kinnear, "Venture Capital Picking Up," Ann Arbor News, June 18, 2008
Aradhna Krishna, "Getting Touchy about the Taste of Coffee," USNEWS.com, May 1, 2008
Aradhna Krishna, "Nice packaging affects the taste buds of some people, University of Michigan Researcher Finds," May 5, 2008
Aradhna Krishna, "The Secret of Taste is in the Plate," India Abroad, May 9, 2008
Norbert Schwarz, "How Does Age Affect Polls?" CBS News, May 22, 2008
Norbert Schwarz, "8 Ways to be a Happier Mom," CNN.com, May 28, 2008
Norbert Schwarz, Hyunjin Song, "Nice Face, Shame about the Prices," Sydney MX, June 20, 2008
Carolyn Yoon, "Let Your Brain Reign," Prevention, June 30, 2008

AMERICAN CUSTOMER SATISFACTION INDEX
Executive Director: Claes Fornell
"Revitalized JC Penney aims for American Middle Class," The Arizona Republic, May 2, 2008
"Paying Online Can Weave a Web of Problems," The Baltimore Sun, May 4, 2008
"Michigan Business Briefs," Detroit Free Press, May 15, 2008
"HD: Earnings," Theflyonthewall.com, May 19, 2008
"Passengers Dissatisfaction with Airlines' Service Growing," South Florida Sun-Sentinel, May 19, 2008
"Satisfaction with Airlines Hits Lowest Level Since 2001," The Salt Lake Tribune, May 19, 2008
"Airlines Get Low Marks on Service," Richmond Times Dispatch, May 20, 2008
"Ameren, Charter Score Low in Satisfaction Survey," St. Louis Post-Dispatch, May 20, 2008
"Charter's Customer Service Remains on the Bottom," Greenville News, May 20, 2008
"Comcast Customers Are Not Happy," Grand Rapids Press, May 20, 2008
"Continental Takes Dive in Customer Rating," The Record, May 20, 2008
"Customer Satisfaction Edges Up," Rocky Mountain News, May 20, 2008
"Customer Satisfaction with Airlines Hits a Seven-Year Low," Fort Worth Star-Telegram, May 20, 2008
"Customer Service Expert: Sprint Dragging Down Wireless Industry," Sprint Connection, May 20, 2008
"Customer Unhappiness Grows," The Dallas Morning News, May 20, 2008
"Customers Unhappy with Airlines, Except for Southwest," Triangle Business Journal, May 20, 2008
"Dissatisfaction in the Air," Chicago Tribune, May 20, 2008
"FedEx Again No. 1 on Satisfaction Index," Memphis Business Journal, May 20, 2008
"Fliers Unhappier with Airports," The Columbus Dispatch, May 20, 2008
"How Satisfied are Travelers with their Services?" USA Today, May 20, 2008
"McDonald's Up but Still at Bottom of Surveys While Hyatt, AT&T at Top," Chicago Sun Times, May 20, 2008
"Sprint Customer Satisfaction Keeps Dropping," Network World, May 20, 2008
"Not-So-Happy Flying Airlines' Customer Service Grades Lowest Since '01," Chicago Sun Times, May 20, 2008
"Pizza Hut, Papa John's Neck and Neck in Customer Satisfaction Index," Business First of Louisville, May 20, 2008
"Satisfaction with US Airlines Lowest Since 2001, but Southwest Improves," East Bay Business Times, May 20, 2008
"Some Can Get Satisfaction," Pittsburgh Post-Gazette, May 20, 2008
"Sprint Customer Satisfaction Keeps Dropping," Network World, May 20, 2008
"Study Finds Sprint's Favor with Users Falls," Kansas City Star, May 20, 2008
"U-M Survey: Customer Satisfaction Up," Atlanta Business Chronicle, May 20, 2008
"U. of Michigan Airline Survey Pans Industry," TheStreet.com, May 20, 2008
"United, US Airways Tank in Customer Survey," Crain's Chicago Business, May 20, 2008
"When Your Landlord's in Trouble, You Could Be Too: Foreclosure May Surprise Tenant with Eviction," MLive, May 20, 2008
"As Gas Prices Rise So Do Fliers' Complaints," The Asheville Citizen-Times, May 21, 2008
"Branching Away From Transactions," American Banker, May 21, 2008
"Business, First-Class Air Travel Declined in March," Associated Press, May 21, 2008
"Cable, Satellite Get Rotten Grades," Mediaweek.com, May 21, 2008
"Consumers Still Unhappy with Charter," Greenville News, May 21, 2008
"Customer Satisfaction with Airlines Falls Again," International Herald Tribune, May 21, 2008
"Dissatisfaction Guaranteed," Hollywood Reporter, May 21, 2008
"Post Pips Planes to Please US Customers - Study," The Star, May 21, 2008
"Pizza Hut, Papa John's Neck and Neck in Customer Satisfaction Index," Detroit Free Press, May 21, 2008
"Customer Survey Finds US Airlines' Services to be Unsatisfactory," Aviation & Aerospace, May 22, 2008
"Quotation of the Day," The New York Times, May 22, 2008
"Pack Less, Frugal Flier: Airline Charges for Each Checked Bag," New York Times, May 22, 2008
"Air Canada Ponders New Single-Bag Fees," Edmonton Journal, May 23, 2008
"Airlines Fight Costs with More User Fees," Winnipeg Free Press, May 23, 2008
"Gulf Power Receives High Marks for Service," Pensacola News Journal, May 23, 2008
"Solanco Rail Line Beer Sales," Lancaster New Era, May 23, 2008
"Charter Ranked Last in Customer Services," Opelika-Auburn News, May 24, 2008
"Marks for Air Travel? C+," Charlotte Observer, May 24, 2008
"Travel Woes Could Grow by Bagful," Baltimore Sun, May 24, 2008
"Veterans' Burials Nonstop at National Cemetaries," The Associated Press, May 24, 2008
"American Takes Flak Over Bag Fee-Despite PR Strategy," Advertising Age, May 26, 2008
"Cable Providers Confound Customers," Pittsburgh Post-Gazette, May 26, 2008
"Cable's Bad Rep," Broadcasting and Cable, May 26, 2008
"For the Record," Crain's Chicago Business, May 26, 2008
"Airline Service: Service Challenged," Milwaukee Journal Sentinel, May 27, 2008
"Up Go Fees, Down Goes Satisfaction," American Banker, May 28, 2008
"CNN Newsroom," CNN, May 28, 2008
"Survey: Service at Banks is Down," Orlando Sentinel, May 29, 2008
"Americans to Fliers: Grab Your Wallet," In Business Las Vegas, May 30, 2008
"A Distinction, of Sorts," New York Times,  May 31, 2008
"We Are What We Expect," Customer Relationship Management, June Issue, 2008
"We Are What We Expect: Shifts in Customer Satisfaction Need to Take into Account Shifts in Customer Expectations, CRM Magazine, June 1, 2008
"U. Mich. Study: Satisfaction Up in QSRs, Down in Casuals," Nation's Restaurant News, June 2, 2008
"Cable, Satellite Service Users Send a Strong Signal of Dissatisfaction," Kansas City Star, June 5, 2008
"Takeoffs and Layoffs," The Star-Ledger, June 6, 2008
"Exec Shift May Distract Wachovia from Retail," American Banker, June 13, 2008
"Drivers Change Course with Each Gas Price Increase," The Pantagraph, June 15, 2008
"Hating Your Cellphone Company," Forbes, June 16, 2008

Wallace Hopp, "Reading List for the Poolside MBA," BusinessWeek, June 2, 2008

William Hall, "INC Research Names Two New Board Members," Triangle Business Journal, May 15, 2008
MS Krishnan, CK Prahalad, "Delivering Value through Unique Experiences," Times of India, May 2, 2008
MS Krishnan, CK Prahalad, "'Co-Creation' is Your Latest Invention," Washington Post, May 6, 2008
MS Krishnan, CK Prahalad, "Co-Create Experience with Individual Customers," Sify (India), May 12, 2008
MS Krishnan, CK Prahalad, "Formulas For Success," InformationWeek, May 12, 2008
MS Krishnan, CK Prahalad, "Globalization: IT Vendors Don't Help," InformationWeek, May 12, 2008
MS Krishnan, CK Prahalad, "It's the New Era of Micro-Innovators: Prahalad," Business Today, May 18, 2008
MS Krishnan, CK Prahalad, "CK Prahalad: The New Age of Innovation," Business Week Online, May 20, 2008
MS Krishnan, CK Prahalad, "Here It Is. Now, You Design It!" Fortune, May 26, 2008
MS Krishnan, CK Prahalad, "Networking for Success in a Changing World," Irish Times, June 16, 2008
Kenneth Lieberthal, "Event: Discussion - The Council on Foreign Relations (CFR)," FNS Daybook, June 17, 2008
Linda Lim, "When Less is More," AsiaOne News, June 30, 2008
CK Prahalad, "Less Corrupt India's GDP Can Leap to $28.2 Tn by '20: Prahalad," The Economic Times, May 8, 2008
CK Prahalad, "Prof Prahalad on India@75: The Emerging Agenda," IndiaInfoline, May 8, 2008
CK Prahalad, "A Corrupt Nation Cannot Be Rich," Hindustan Times, May 9, 2008
CK Prahalad, "India at 75 a Vision," Daily News and Analysis, May 22, 2008
CK Prahalad, "Great Generosity," Daily Miner and News, May 24, 2008
CK Prahalad, "IT: The Way Ahead," Domain-b.com, May 31, 2008
CK Prahalad, "Globalization: HQ Is Out - Hubs Are In," Executive Magazine, June 6, 2008
CK Prahalad, "Business Basics at the Base of the Pyramid," Harvard Business Review, June Issue, 2008
CK Prahalad, "Grooming Future Leaders," Business Today, June 29, 2008
Lynn Wooten, "Hard Hit by the Auto Industry's Troubles, Detroit Aims to Keep Its Young," Workforce Management, May Issue, 2008

Tom Kinnear, "Venture Capital Picking Up," Ann Arbor News, June 18, 2008
Tom Porter, "Flint Chemical Research Firm Funded by UM, MSU," WWJ Newsradio 950, June 11, 2008
Tom Porter, "University of Michigan Student-Run Venture Capital Fund Invests in Flint Firm," June 11, 2008

Al Cotrone, "Job Climate for the Class of 2008 is a Bit Warmer Than Expected," New York Times, May 31, 2008
Al Cotrone, "Graduates' Job Prospects Looking Up," Seattle Post-Intelligencer, June 1, 2008
"Directory: New Programs," Crain's Detroit Business, June 2, 2008
Al Cotrone, "From Intern to Full Time," BusinessWeek, June 15, 2008
"Notes, News and Views on Community Banking," Northwestern Financial Review, May 1, 2008
Takaaki Wakasugi, "Japanese Groups Urged to Raise Capital Efficiency," Irish Times, June 13, 2008
"Advice for Start-Ups, Real Training for Students," MINT, May 5, 2008
"Michigan Growth Capital Symposium to Highlight the Lifecycle of Investment Trends in Emerging Growth Industries," PR Newswire, May 5, 2008
"Michigan Growth Capital Symposium, " Metromode Media, May 16, 2008
"Sprint Together with Nextel, For How Much Longer?" Sprint Connection, May 22, 2008
"Safe Travels," Yahoo News, May 23, 2008
"Ask the Pilot," Salon, May 23, 2008