iMpact Web Portal

Ilia Dichev, “Sometimes the Stock Does Better Than the Investor That Buys the Stock,” New York Times, May 3, 2007
Michelle Hanlon, “Dividend Won’t Hurt Domino’s, 2 Analysts Say,” Ann Arbor News, April 19, 2007

Thomas Lyon, “Business: Profs Devise Economic Smell Test for ‘Greenwashing’,” Greenwire, April 23, 2007
Thomas Lyon, “Featured Course Addressing the Oil and Gas Industry,” A Closer Look at Business Education, May 22, 2007
Joel Slemrod, “Edwards Wants IRS to Complete up to 50 Million Tax Returns,” Associated Press, April 6, 2007

OFFICE OF TAX POLICY RESEARCH
Joel Slemrod, “Edwards Wants IRS to Complete up to 50 Million Tax Returns,” Associated Press, April 6, 2007

M.S. Krishnan, “Q&A: Avoiding Globalization Traps,” Optimize, April 2007
M.S. Krishnan, “A Model for Global Innovation,” Optimize, April 1, 2007
M.S. Krishnan, “Contributors April 2007,” Optimize, April 1, 2007

Thomas Gladwin, “The Green Imperative,” Rapid Growth (Grand Rapids, MI), May 10, 2007
Andrew Hoffman, “Earth Day 2007: It’s Cool to Be Green,” Detroit Free Press, April 21, 2007; story also appeared in the Capital-Gazette Newspapers (Annapolis, MD), April 22, 2007
Andrew Hoffman, “Competitive Environmental Strategy,” University of Michigan Erb Institute, April 23, 2007
Andrew Hoffman, “Do-Gooders Flock to Business Schools,” USNEWS.com, April 23, 2007; story also appeared in U.S. News & World Report, April 23, 2007
Andrew Hoffman, “M.B.A. Courses for Students with Social Concerns,” USNEWS.com, April 23, 2007
Andrew Hoffman, “Why’s It’s Cool to Be Green,” Columbus Dispatch, May 13, 2007
Andrew Hoffman, “Media Broadcast Hit: Clean Air,” WBBR-AM 1130 (NBC/ABC) New York, May 14, 2007
Andrew Horning, “Two Views of Sustainable Enterprise,” BusinessWeek, May 16, 2007
Thomas Lyon, “Business: Profs Devise Economic Smell Test for ‘Greenwashing’,” Greenwire, April 23, 2007
Thomas Lyon, “Featured Course Addressing the Oil and Gas Industry,” A Closer Look at Business Education, May 22, 2007

Wayne Brockbank, “Why Knowledge Is Power,” Human Resources, May 15, 2007
Jeff DeGraff, “Leadership Forum, What Is to Be Done?” CIO Asia (Singapore), April 2007
Jeff DeGraff, “Profs: Build a New Generation of Leaders for Ongoing Success,” Enterprise Notebook, April 2007
Jeff DeGraff, “Summer Reading List from the University of Michigan Ross School of Business,” Michigan Future, May 30, 2007; story also appeared in Your Biz Blog for WWWJ.950 News Radio, May 24, 2007
Michael McGrath, “Top Bank Execs Stress Need to Retain and Manage Talent,” The Straits Times, May 31, 2007
David Ulrich, “HR Must Work,” The Irish Times, April 6, 2007
David Ulrich, “Squeezing More Value Out of HR,” Management Issues (London, UK), April 19, 2007
David Ulrich, “Survivors: At Many Companies, a Core of Longtimers Withstands Office Politics . . .” The News & Observer (Raleigh, NC), May 27, 2007
David Ulrich, Wayne Brockbank, “Survey Rates HR Skills,” Human Resource Executive Online, May 9, 2007
“Human Resources,” Investor’s Business Daily, May 7, 2007

David Brophy, “DOW May Be Next Private-Equity Target,” American Public Radio/APM Marketplace, April 9, 2007
David Brophy, “OK, So We’ve Got the Capital . . . ” Crain’s Detroit Business, April 23, 2007
David Brophy, “New Enterprise Forum Hosts Entrepreneurial Improv,” PR Newswire, May 9, 2007
David Brophy, “Media Broadcast Hit: Private Equity Characteristics,” WXYZ-TV CH 7 (ABC), May 14, 2007
David Brophy, “Cerberus Likely to Make Swift Changes,” Detroit Free Press, May 15, 2007
David Brophy, “No Reason to Celebrate, No Reason to Complain,” Detroit Free Press, May 15, 2007
David Brophy, “Goldman Sachs’ TrUE Is Truly Golden,” Information Arbitrage, May 23, 2007
David Brophy, “Investing: Oaktree in Private Share Offering,” Los Angeles Times, May 23, 2007
David Brophy, Thomas Kinnear, “Taking the Long View: VC Veteran and Professor Discuss How to Get Michigan Back to Its Place . . .” Crain’s Detroit Business, April 23, 2007
David Brophy, Thomas Kinnear, “Toward a ‘Third Coast’: Michigan Venture Capital Starts to Show up on National Radar,” Crain’s Detroit Business, April 23, 2007
Dennis Capozza, “Some Michigan Lenders Feel the Heat from Mortgage Meltdown,” Detroit News, April 10, 2007
E. Han Kim, “Comment: Degrees of Fortune—Saleem H Ali,” Daily Times (Lahore, Pakistan), May 12, 2007
H. Nejat Seyhun, “In About-Face, Borders Suspends Bond Offering,” Ann Arbor News, April 5, 2007
Tyler Shumway, Kai Petainen, “Don’t Overlook Free Sites for Smart Investment Advice,” San Francisco Chronicle, May 27, 2007
Tyler Shumway, Kai Petainen, “Value Ideas,” Santa Cruz Sentinel.com, May 27, 2007
Clemens Sialm, “Homeowners’ Get-Out-of-Debt Instinct,” Washington Post, May 13, 2007
Clemens Sialm, “Why a Mortgage May Be Your Best (and Worst) Move,” Wall Street Journal, May 23, 2007
Clemens Sialm, “Tough Call: Pay Off Mortgage or Add to Your IRA?” Chicago Tribune/Bloomberg News, May 24, 2007
Clemens Sialm, “Now May Not Be the Time to Pay Off Mortgage” Asbury Park Press, May 27, 2007

George Fulton, “Town Turns Prison Artists’ Colony,” National Public Radio, April 5, 2007
George Fulton, “Michigan Feels Economic Chill,” Los Angeles Times, May 21, 2007
George Fulton, Donald Grimes, “Michigan Must Go to Mat on This One,” Grand Rapids Press, April 4, 2007
George Fulton, Donald Grimes, “No Quick Fixes for Michigan’s Rapidly Shrinking Economy,” Toledo Blade, April 6, 2007
George Fulton, Donald Grimes, “State Needs Its Older Residents to Stay,” Crain’s Detroit Business, April 9, 2007
George Fulton, Donald Grimes, “Economic Forecast for Oakland County: Cloudy in ’07, Partly Sunny by ’08,” Detroit Free Press, April 26, 2007
George Fulton, Donald Grimes, “Oakland Job Outlook Stays Shaky,” Detroit Free Press, April 27, 2007
George Fulton, Donald Grimes, “Oakland Jobs Forecast Gloomy,” Detroit News, April 27, 2007
George Fulton, Donald Grimes, “Oakland Job Losses to Reverse in ’08, Economic Report Says,” Crain’s Detroit Business, April 30, 2007
George Fulton, Donald Grimes, “Shock Waves Loom from Pfizer Exit,” Ann Arbor News, May 12, 2007
Donald Grimes, “After the Buyouts: Shifting Gears,” Detroit Free Press, April 8, 2007
Donald Grimes, “Media Broadcast Hit: Effects of a Weakening Auto Industry,” Evening Edition on Bloomberg, April 11, 2007
Donald Grimes, “Parents See More Career Opportunities in Health,” Detroit News, April 18, 2007
Donald Grimes, “A Town Square for Troy?” Detroit News, May 1, 2007
Donald Grimes, “Media Broadcast Hit: Automotive Industry and Economic Renewal,” WWJ Newswatch/WWJ-AM 950 (CBS), May 2, 2007
Donald Grimes, “Budget Logjam Tarnishes Michigan,” Detroit News, May 18, 2007
Donald Grimes, “Wanted: Teen Jobs: Students Compete with Laid-Off Adults for Same Spots,” Detroit News, May 31, 2007
Greg Saltzman, “Nonunion by Choice,” Grand Rapids Press, April 2, 2007

David Lewis, “Ford Family Unity Tested,” Detroit News, May 8, 2007

Wayne Baker, “Americans Use Talents, Creativity to Reshape Religion,” The News-Press (Ft. Myers, FL), April 17, 2007
Wayne Baker, “You Is Just Two Clicks in the Internet away from Being Smarter Than . . .” Wichita Eagle, April 21, 2007
Kim Cameron, “Evaluation Coloured by Perception,” The Straits Times (Singapore), April 5, 2007
Paula Caproni, “Asia’s Corporate Team-Building Moves to the Kitchen,” Wall Street Journal, April 20, 2007
Andrew Hoffman, “Earth Day 2007: It’s Cool to Be Green,” Detroit Free Press, April 21, 2007; story also appeared in the Capital-Gazette Newspapers (Annapolis, MD), April 22, 2007
Andrew Hoffman, “Competitive Environmental Strategy,” University of Michigan Erb Institute, April 23, 2007
Andrew Hoffman, “Do-Gooders Flock to Business Schools,” USNEWS.com, April 23, 2007; story also appeared in U.S. News & World Report, April 23, 2007
Andrew Hoffman, “M.B.A. Courses for Students with Social Concerns,” USNEWS.com, April 23, 2007
Andrew Hoffman, “Why’s It’s Cool to Be Green,” Columbus Dispatch, May 13, 2007, 2007
Andrew Hoffman, “Media Broadcast Hit: Clean Air,” WBBR-AM 1130 (NBC/ABC) New York, May 14, 2007
Gerald Meyers, “DCX Bash: Shareholders to Vent at Annual Meeting in Germany—and Maybe Sing,” Detroit Free Press, April 1, 2007
Gerald Meyers, “Union Membership Falls to Lowest Since Second World War, According to UAW President,” Global Insight, April 2, 2007
Gerald Meyers, “Iacocca Bashes Bush in New Book: Ex-Chrysler CEO Also Rips Congress . . .” Detroit News, April 12, 2007
Gerald Meyers, “Analysts: Chrysler Bidders Should Echo Kerkorian’s Ideas,” Detroit Free Press, April 16, 2007
Gerald Meyers, “Bill Cosby to Deliver 2007 Commencement Address,” CMU The Tartan Online, April 23, 2007
Gerald Meyers, “UAW Negotiations Appear Likely to Delay Chrysler Sale,” Detroit Free Press, April 23, 2007
Gerald Meyers, “Can an American Auto Industry Town Regain Past Prosperity?” Voice of America News, April 26, 2007; story also appeared in US Fed News, April 26, 2007
Gerald Meyers, “Supplier’s Stake in Chrysler Could Be Tangled,” Detroit Free Press, May 1, 2007
Gerald Meyers, “For DaimlerChrysler, There’s More to a Deal Than Cash,” Detroit Free Press, May 6, 2007
Gerald Meyers, “Chrysler Workers Have Reason to be Wary, Former Car Executive Says,” Detroit Free Press, May 14, 2007
Gerald Meyers, “Chrysler Workers Skeptical of Cerberus’ Motives in Chrysler Deal,” Associated Press, May 14, 2007; story also appeared in the Grand Rapids Press, May 15, 2007
Gerald Meyers, “Media Broadcast Hits: Cerberus Will Cut Chrysler Costs,” Bloomberg National/WWJ-AM 950 (CBS) Detroit, May 14, 2007
Gerald Meyers, “Backing Sale Was UAW’s Only Option,” Detroit News, May 15, 2007
Gerald Meyers, “UAW Cuts Could Be on the Horizon,” Detroit News, May 15, 2007
Gerald Meyers, “New Masters, Old Troubles at Chrysler,” The Globe and Mail (Toronto), May 16, 2007
Gerald Meyers, “Zetsche: Breakup Tough But Right,” Detroit News, May 17, 2007
Gerald Meyers, “Cutting up DCX Not a Done Deal,” Detroit Free Press, May 22, 2007; story also appeared in the Baltimore Sun, May 24, 2007
Noel Tichy, “Judgment Call,” Baseline, April 7, 2007
Noel Tichy, “Media Broadcast Hit: Build an Organization with Leaders at All Levels,” CNBC, April 10, 2007
Noel Tichy, “The Strange Existence of Ram Charan,” Fortune, April 30, 2007
Noel Tichy, “It’s Hard to See What Sale Will Solve,” Washington Post, May 16, 2007
Center for Positive Organizational Scholarship, “Governor, First Gentleman Launch Next Great Companies Project,” States News Service, April 17, 2007
Center for Positive Organizational Scholarship, “Governor: State Needs New ‘Great Companies’,” Oakland Press, April 18, 2007
Center for Positive Organizational Scholarship, “Humanities Corridor Co-Sponsors Conference on Religion at University of Rochester April 20,” US States News, April 19, 2007
Center for Positive Organizational Scholarship, “Briefing: On the Move,” Crain’s Detroit Business, April 24, 2007

Katherine Burson, “Pro or Amateur? Consumers Can Be Poor Judges of Their Skills: Study,” CBC News, May 11, 2007
Katherine Burson, “Self-Assessment and the Usual Foolishness,” New York Times, May 21, 2007
Katherine Burson, “Feature Presentation,” The New Yorker, May 28, 2007
Thomas Kinnear, “Ohio Lags, Michigan Thrives in Start-Ups by Immigrants,” Toledo Blade, April 8, 2007
Thomas Kinnear, David Brophy, “Taking the Long View: VC Veteran and Professor Discuss How to Get Michigan Back to Its Place . . .” Crain’s Detroit Business, April 23, 2007
Thomas Kinnear, David Brophy, “Toward a ‘Third Coast’: Michigan Venture Capital Starts to Show up on National Radar,” Crain’s Detroit Business, April 23, 2007
Timothy O’Day, “High-Tech Setup Brings Speakers to Alfred U.,” Buffalo Business First, April 2, 2007

AMERICAN CUSTOMER SATISFACTION INDEX
Executive Director: Claes Fornell
“Q4 2006 Barnes&Noble Earnings Conference Call – F,” FD (Fair Disclosure) Wire, March 22, 2007
“High Performance, Smaller Paycheck,” St. Petersburg Times, March 25, 2007
“BEA’s Web Site Satisfaction Scores Increase,” Survey of Current Business, April 1, 2007
“Commercial Banks Top Record High in Customer Satisfaction,” Mortgage Banking, April 1, 2007
“Customers’ Happiness Vital to Shareholders,” Sunday Times, April 1, 2007
“Deal Breaker,” The Star Press (Muncie, IN), April 1, 2007
“Insurers Deliver Satisfaction,” Insurance & Technology, April 1, 2007
“A Tangled Web We Weaved,” Government Computer News, April 2, 2007
“In Praise of VA Hospitals,” Los Angeles Times, April 2, 2007
“Wachovia Launches Referral Program,” Charlotte Business Journal, April 3, 2007
“ForeSee Results Lands $20 Million,” Ann Arbor News, April 5, 2007
“I Hear Ya on the Bad Service, But Do the Phone, Cable Firms?” Dallas Morning News, April 6, 2007
“What the VA Does Right,” New York Sun, April 6, 2007
“Wachovia Customer-Service Exec to Retire,” Charlotte Business Journal, April 11, 2007
“Wachovia Service Executive Retiring,” Charlotte Observer, April 11, 2007
“Frustrated with Poor Service? You’re Not Alone. Bad Experiences Drive Shoppers from Offending Stores,” Bakersfield Californian, April 14, 2007
“How Much Change for Fifth Third?” American Banker, April 16, 2007
“Wachovia Announces Organizational Changes to Support Customer-Focused Growth Strategy,” Carolina Newswire (NC), April 19, 2007
“Govt Eyes Customer Index for Service Industry,” The Daily Yomiuri (Japan), April 25, 2007
“Charlotte-Area Homebuyers Say Beazer Offered Money for High Marks,” Associated Press, April 29, 2007
“Offer by Beazer: $100 for Praise: Customers Tell of Pay for High Survey Marks,” Charlotte Observer, April 29, 2007
“Your Call Is Important to Us,” Washingtonian, May 2007
“The Opposite of Wal-Mart,” The Economist, May 5, 2007
“VA Medical System Isn’t As Big a Success As Officials Have Asserted,” Knight Ridder Washington Bureau, May 10, 2007
“Making Good on Our Debt to Veterans,” Tampa Tribune, May 11, 2007
“All Eckerd Signs Will Soon Vanish,” Charlotte Observer, May 13, 2007
“Study: VA Exaggerates Its Record,” Miami Herald, May 14, 2007
“Wachovia Wants 1M Checking Accounts in ’07,” Associated Press, May 14, 2007
“Airline Customers Find Skies Not So Friendly,” Grand Rapids Press, May 15, 2007
“Airlines’ Customer Satisfaction Plunges,” East Valley Tribune (Mesa, AZ), May 15, 2007
“Airlines Score Lower Than IRS in Customer Satisfaction,” USA Today, May 15, 2007
“Airlines Slip in Customer Satisfaction,” TheStreet.com, May 15, 2007
“Ameren Declines in Customer Study, Tweaks Outage Web Page,” St. Louis Business Journal, May 15, 2007
“Ameren Jolted in Survey,” St. Louis Post-Dispatch, May 15, 2007
“Business Briefs,” The Herald-Sun (Durham, NC), May 15, 2007
“Cable, Airlines Get Low Customer Marks,” Denver Post, May 15, 2007
“Cable or Satellite, People Displeased,” Philadelphia Inquirer, May 15, 2007
“Cable, Satellite Service Rates Lowest in Survey,” Detroit Free Press, May 15, 2007
“Customer Satisfaction Report: Delta Drops, Southern Co. Soars,” Atlanta Business Chronicle, May 15, 2007
“Customer Service Improves in Michigan,” Detroit News, May 15, 2007
“Daily Briefing: Today’s Financial News,” The Virginian-Pilot, May 15, 2007
“Delta Drops in Customer Satisfaction Index,” The Business Courier, May 15, 2007
“Hilton Falls, Starwood Jumps,” Blogging Stocks, May 15, 2007
“Hotels Uneven in Satisfaction Survey,” Pacific Business News (Honolulu, HI), May 15, 2007
“Lousy Flight? Study Suggests You Have Plenty of Company,” Sun-Sentinel (Ft. Lauderdale, FL), May 15, 2007
“Media Broadcast Hits: Airlines Industry Customer Satisfaction,” NPR/Bloomberg/Fox News Channel/CNBC/CNN/Various Others, May 15, 2007
“Media Broadcast Hits: Airlines U-M Customer Survey,” CNBC/Syndicated TV/CBS Radio Network/ABC Radio Network/Fox News Channel/Various Others, May 15, 2007
“Media Broadcast Hits: Airlines University of Michigan Customer Survey,” WPVI-TV (ABC)/KGO-TV (ABC)/WTTG-TV (Fox), May 15–21, 2007
“Media Broadcast Hits: Cable, Satellite TV, and Airlines,” Syndicated Radio/CNN/MSNBC/WINS-AM (ABC/AP)/Various Others, May 15, 2007
“N. Texas Firms Feeling Heat from Patrons,” Dallas Morning News, May 15, 2007
“Papa John’s Recognized for Customer Satisfaction,” Business First of Louisville, May 15, 2007; story also appeared in Bizjournals.com, May 15, 2007
“Passengers Sore with United, Delta,” Chicago Sun Times, May 15, 2007
“Report: Airline Quality Continues to Decline,” East Bay Business Times, May 15, 2007
“Restaurant Satisfaction a Close Call,” Florida Today, May 15, 2007
“Satisfaction with Purchases Climbs,” Los Angeles Times, May 15, 2007
“Southern Co. Rises, Delta Falls in Satisfaction Survey,” Atlanta Journal-Constitution, May 15, 2007
“Survey: Airlines Have Work to Do Improving Customer Satisfaction,” Associated Press, May 15, 2007; story also appeared in the Daily Report (Atlanta, GA), May 15, 2007
“Survey: Airline Satisfaction Hits 6-Year Low,” Arizona Republic, May 15, 2007
“Survey Sees No Change in Customers’ View of Progress Energy,” Triangle Business Journal (NC), May 15, 2007
“Surveyed Air Travelers,” CNN, May 15, 2007
“The Cost: No Reason to Celebrate, No Reason to Complain,” Detroit Free Press, May 15, 2007
“Travelers Say High-End Hotels Make Them Happier,” USA Today, May 15, 2007
“Verizon Earns Tie for Top Spot in Annual ACSI Fixed Landline Study,” SYS-CON Media (Montvale, NJ), May 15, 2007
“Verizon Takes Top Honors in Telecom Satisfaction,” Telecomweb News Break, May 15, 2007
Verizon Wireless Captures Top Rank in Customer Survey,” InformationWeek, May 15, 2007; story also appeared in Techweb, May 15, 2007
“Airlines Rate Below Taxman in Satisfaction Survey in U.S.,” Ottawa Citizen/Bloomberg News, May 16, 2007
“As Pay Falls, Airlines Struggle to Fill Jobs,” Associated Press, May 16, 2007
“Directv Still Reigns As Cable Leader in American Customer Satisfaction Index,” Wireless News, May 16, 2007
“Global News Alert,” AirGuide Magazine, May 16, 2007
“How Satisfied Are Microsoft Customers?” Computerworld Australia, May 16, 2007
“Northwest Companies Fare Well in Customer Satisfaction Survey,” The News Tribune (Tacoma, WA), May 16, 2007
“Pizza Hut’s Satisfaction Score Drops by 5 Percent,” The Courier-Journal (Louisville, KY), May 16, 2007
“Qwest Claims Share of Honors in Customer Service Poll,” Phoenix Business Journal, May 16, 2007
“Qwest, EchoStar Receive High Marks,” Rocky Mountain News, May 16, 2007
Qwest Turns around Scores in Customer Satisfaction,” Arizona Republic, May 16, 2007
“Still Room for Improvement in Cable Customer Service,” Broadcast Newsroom (Newport Beach, CA), May 16, 2007
“Survey Shows Qwest Tops in Customer Satisfaction,” Greeley Tribune (CO), May 16, 2007
“The Latest American Customer Satisfaction Survey,” Customers Are Always, May 16, 2007
“US Airways to Ramp up Customer Service,” Pittsburgh Tribune Review, May 16, 2007
“View of Utilities Brightens,” Gas Daily, May 16, 2007
“Coalition for Luggage Security Wants Rethink of Luggage Handling,” Airline Industry Information, May 17, 2007
“Cuomo Sues Dell on Behalf of Customers,” USA Today, May 17, 2007
“Microsoft’s Customer Satisfaction Drops Following Windows Vista Launch,” MacDailyNews, May 17, 2007
“Study: Phone Firms Favored over Cable,” The Capital Times (Madison, WI), May 17, 2007
“US Airways Is Committed to Charlotte, Parker Says,” Charlotte Business Journal, May 17, 2007
“Marriott Named Number One Hotel in Customer Satisfaction Survey by the University of Michigan,” Earthtimes.org, May 18, 2007
“Midwest Airlines,” Milwaukee Journal Sentinel, May 18, 2007
“WPL Union Is Voting on New Contract,” Wisconsin State Journal, May 19, 2007
“At La Valencia, You Actually Get to Say, ‘The Butler Did It’,” Sacramento Bee, May 20, 2007
“Coming and Going,” Washington Post, May 20, 2007
“Complaint Forms Available,” Patriot News (Harrisburg, PA), May 20, 2007
“Travel Updates,” Seattle Times, May 20, 2007
“Airline News – North America,” AirGuide Magazine, May 21, 2007
“Entertaining Customer Demands,” Adweek, May 21, 2007
“Media Broadcast Hit: Measuring Customer Satisfaction,” WFMZ-TV Ch 69 (IND), May 21, 2007
“New and Notable in the Ad World,” USA Today, May 21, 2007
“Qwest and Verizon Rate High in Customer Satisfaction Survey,” New Mexico Business Weekly, May 21, 2007
“Satellite Satisfies Subscribers, But It’s All Relative,” Multichannel News, May 21, 2007
“Study: Mixed Results in Customer Satisfaction,” Nation’s Restaurant News, May 21, 2007
“The Ticker,” InformationWeek, May 21, 2007
“Two Regionals Call for Merging Airline Consumer Stats,” Regional Aviation News, May 21, 2007
“Worker Outrage Could Snarl Chapter 11 Exit,” USA Today, May 21, 2007
“American Opinions Mixed on Customer Satisfaction,” The South End (Detroit, MI), May 22, 2007
“Briefing,” Morning Call, May 22, 2007
“Delta Boosts Albert Ellis Traffic,” The Daily News (Jacksonville, NC), May 22, 2007
“Qwest Tied for Top Spot in Satisfaction Survey,” Deseret Morning News, May 22, 2007
“Straight and Level,” Flight International, May 22, 2007
“Ameren Sending, Not Acting on Notices,” Herald & Review (Decatur, IL), May 23, 2007
“Taking Misery Out of Flight,” Deseret Morning News, May 24, 2007
“Allegheny Power Receives High Marks in Customer Satisfaction,” Transmission & Distribution World Online Exclusive, May 25, 2007
“The Pizza Wars: Calling It ‘Hand-Tossed’ Is a Stretch,” Associated Press, May 25, 2007
“Tourism and Gaming: Studies Highlight Urgency of McCarran Upgrades,” In Business Las Vegas (Henderson, NV), May 25, 2007
“It Won’t Be You,” The Business, May 26, 2007
“Club Mad: We See the Angry Traveler Everywhere—and Often It Is Us,” Los Angeles Times, May 27, 2007
“News in Brief,” Chicago Tribune, May 27, 2007
“Travelogue,” Birmingham News, May 27, 2007
“Virgin America Told It Must Dump CEO Reid,” San Francisco Business Times, May 28, 2007
“The Customer Is Always Right,” Minnesota Public Radio, May 29, 2007
“Happy Customers, Good Stocks,” msn.com, May 30, 2007

Ravi Anupindi, “The Supply Chain Talent Crunch,” Supply & Demand Chain Executive (Gilbert, AZ), April 2007/May 2007
Ravi Anupindi, “University of Michigan’s Ross School of Business Offers New Master’s Degree in Supply Chain Management,” US States News, April 23, 2007; story also appeared in Supplychainer, April 24, 2007 and in Supply & Demand Chain Executive (Gilbert, AZ), April 25, 2007
Ravi Anupindi, “Briefing: U-M Launches New Masters Program,” Ann Arbor News, April 24, 2007
Ravi Anupindi, “U-M Program to Tap Demand for Experts in Supply Chain,” Michigan Business Review, April 26, 2007
Ravi Anupindi, “Duquesne MBA Program to Focus on Sustainability,” Pittsburgh Post-Gazette, May 1, 2007
Ravi Anupindi, “University of Michigan to Offer MBA in Supply Chain,” Purchasing.com, May 1, 2007
“Ross to Offer New Masters,” Financial Times, April 30, 2007

Aneel Karnani, “Telling India’s Modern Women They Have Power, Even over Their Skin Tone,” New York Times, May 30, 2007; story also appeared in the International Herald Tribune, May 31, 2007 and Livemint.com, May 31, 2007
Thomas Gladwin, “The Green Imperative,” Rapid Growth (Grand Rapids, MI), May 10, 2007
Kenneth Lieberthal, “Christians in China Are Considered Criminals,” CBS, April 6, 2007
Kenneth Lieberthal, “Key Step Forward on North Korea,” Christian Science Monitor, April 12, 2007
Kenneth Lieberthal, “Pinning Hopes on India to Counter China a Mistake: Experts,” The Press Trust of India, April 13, 2007
Kenneth Lieberthal, “Chery Shows Off Minicar—and Ambition—at Auto Show,” Detroit Free Press, April 22, 2007
Kenneth Lieberthal, “China’s System Attuned to Maximizing Growth: Expert,” Xinhua General News Service, April 25, 2007
Kenneth Lieberthal, “China’s Leap to Fuel Cells,” Detroit Free Press, May 13, 2007
Kenneth Lieberthal, “Council on Foreign Relations Meeting,” Federal News Service, May 14, 2007
C.K. Prahalad, “Q&A: C.K. Prahalad – Pyramid Schemer,” Fast Company, March 2007
C.K. Prahalad, “An on-the-Ground Look at Asian Competition,” Inc., April 2007
C.K. Prahalad, “ThinkPiece: Harness Globalization for Benefit of All,” Supply & Demand Chain Executive (Gilbert, AZ), April 15, 2007
C.K. Prahalad, “Early Watch: Microsoft to Promote Sustained Social and Economic Opportunity for the Next 5 Billion People,” M2 Presswire, April 19, 2007; story also appeared in HULIQ (Hickory, NC), April 19, 2007 and Computing News (Minsk, Belarus), April 22, 2007
C.K. Prahalad, “Microsoft Looks to Transform Education,” Tech2 (India), April 20, 2007
C.K. Prahalad, “The World for Sale,” Foreign Policy, May/June 2007
C.K. Prahalad, “21 Solutions to Save the World,” Foreign Policy, May 1, 2007
C.K. Prahalad, “Procter & Gamble: Making Money, Making a Difference,” Motley Fool, May 7, 2007
C.K. Prahalad, “Panel in Geneva Calls for Massive Investments in Information, Communications Technology for Development,” US Fed News, May 31, 2007
Hart Posen, “Bank Researcher Says Lack of New Credit Unions Spells Trouble for Industry,” Credit Union Times, March 28, 2007
NO LINK AVAILABLE
James Westphal, “Study: Flattery Key to Board Influence,” United Press International, May 14, 2007
James Westphal, “Flattery Will Get You Somewhere – on Boards,” The Globe and Mail (Toronto), May 18, 2007
Lynn Wooten, “Borders Group Establishes External Diversity Council,” PR Newswire US, May 8, 2007; story also appeared on Earthtimes.org, May 8, 2007

Kai Petainen, Tyler Shumway, “Don’t Overlook Free Sites for Smart Investment Advice,” San Francisco Chronicle, May 27, 2007
Kai Petainen, Tyler Shumway, “Value Ideas,” Santa Cruz Sentinel.com, May 27, 2007

Robert Kennedy, “Fall from Grace,” The Star-Ledger (Newark, NJ), May 8, 2007

Timothy Faley, “Profiting from an Invention,” Wall Street Journal, May 15, 2007
Thomas Kinnear, “Ohio Lags, Michigan Thrives in Start-Ups by Immigrants,” Toledo Blade, April 8, 2007
Thomas Kinnear, David Brophy, “Taking the Long View: VC Veteran and Professor Discuss How to Get Michigan Back to Its Place . . .” Crain’s Detroit Business, April 23, 2007
Thomas Kinnear, David Brophy, “Toward a ‘Third Coast’: Michigan Venture Capital Starts to Show up on National Radar,” Crain’s Detroit Business, April 23, 2007
Thomas Porter, “Life Sciences Startups Reach Out,” Ann Arbor News, May 20, 2007
“Investor Zell Reaches for Opportunities Far Beyond Real Estate: U-M Alum Sets His Sights on Tribune Co.,” Associated Press, April 1, 2007
“Tribune OKs $8B Sale to Mogul: U-M Grad Zell Will Put Baseball’s Storied Cubs on Block As Part of Plan to Revive Media Giant,” Detroit News, April 3, 2007
“Zell Wins Tribune in Bid to Revive a Media Empire,” Wall Street Journal, April 3, 2007
“Venture Firm Opens Michigan Office,” Wisconsin State Journal, April 16, 2007
“A Dearth of Women: Venture Capital Remains a Mostly Male World, But That May Be Changing,” Crain’s Detroit Business, April 23, 2007
“Directory: Venture-Capital Firms,” Crain’s Detroit Business, April 23, 2007
“Key Players,” Crain’s Detroit Business, April 23, 2007
“Pfizer Entrepreneurs? It Could Happen, Official Says,” Ann Arbor News, May 15, 2007
“Venture Capital Meets Ideas at Forum,” Ann Arbor News, May 15, 2007
“Pfizer May Offer Licensing Opportunities,” Ann Arbor News, May 16, 2007
“Superheroes Won’t Rescue Our Economy,” Ann Arbor News, May 20, 2007

Deniz Angineer, “Goodness Is Rewarded, Page Told,” O’Dwyer’s PR Report, May 2007
Al Cotrone, “Don’t Always Keep Your Options Open,” BusinessWeek, May 23, 2007
Antonius Tsai, “What Cost Internships?: Placement Companies Nab Students a Spot at Top Firms . . .” Denver Post, May 14, 2003
“Cost Benefit: Part 1 of 2: Businesses Pay More to Be LEED-Certified . . .” Crain’s Detroit Business, April 2, 2007
“Business Specialties: Finding the Best Fit,” BusinessWeek, April 6, 2007
“Foreign Jobs No Longer a Shortcut to Mega Bucks,” The Economic Times, April 6, 2007
“More Foreign College Graduates Become CEOs,” Korea Times, April 7, 2007
“Ex-Goldman Sachs VP Leads Dominican Republic’s Bolsa De Valores,” HispanicBusiness.com, April 11, 2007
“Question of the Week,” BusinessWeek, May 14, 2007