For Students

Kresge Learning Support (KLS)

KLS is here to help you succeed by providing digital access to course materials and a secure place to review graded assignments and/or exams. We will also do our best to connect you to people within Ross or the University for research assistance, textbook borrowing (course reserves) or other technology services.

Course Preparation Checklist

This checklist encompasses cores Kresge student support services and other important curriculum deadlines per term. Print or save digitally and use to insure tasks are completed.

Course Materials

KLS partners with Study.net and University of Michigan Printing Services for the production and delivery of course materials (a.k.a. coursepacks) selected by instructors.Typically, this material is copyright restricted and permissions must be obtained prior to use in all courses. KLS will post an announcement on respective CTools/Canvas course sites, informing students how to purchase the material. There are two types of course materials:

  1. Required Standard (RS) Materials
    Copyright items such as cases, published articles, book chapters or any additional readings the instructor chooses to bundle as a coursepack, with the exception of required special participatory materials.
  2. Required Special Participatory (RSP) Materials
    Each student is assigned a unique role or access to a simulation, online tutorial or negotiation exercise. Access is provided by the instructor or the vendor prior to or on the date it will be conducted in class. RSP material will be sold separate from RS material.

Student Course Materials (a.k.a. "Cousepacks") Policy

Kresge Library Services (KLS) partners with Study.net and University of Michigan Printing Services for the production and delivery of course materials selected by instructors.Typically, this material is copyright restricted and permissions must be obtained prior to use in all courses. KLS will post an announcement on respective CTools/Canvas course sites, informing students how to purchase the material when it is available. There are two types of course materials:

  1. Required Standard (RS) Materials
    Copyright items such as cases, published articles, book chapters or any additional readings the instructor chooses to bundle as a coursepack, with the exception of required special participatory materials.
  2. Required Special Participatory (RSP) Materials
    Each student is assigned a unique role or access to a simulation, online tutorial or negotiation exercise. Access is provided by the instructor or the vendor prior to or on the date it will be conducted in class. RSP material will be sold separate from RS material.

By purchasing course materials through Study.net’s eCommerce site, each student agrees to:

  • purchase the material only for their personal educational use by the specified purchase end date per term.
    • Study.net will provide digital access to RS materials (downloadable to eReader or as a PDF) only after the purchase is completed.
    • There will be an option to purchase a printed copy of the RS materials, called a TEXTPAK. TEXTPAKs are printed in blackandwhite, duplex format.
  • not share course materials, either digitally or in print format, with a student who has not paid all course materials costs and fees.
  • not participate in RSP material before purchasing, even if given access by your instructor prior to the purchase, and accept that class credit for participating in the material may be withheld if the purchase is not completed by the purchase end date.
    • KLS will monitor purchases and report discrepancies between purchases and participants to the course instructor(s).
    • KLS will send out one reminder to complete the purchase.
    • Extensions beyond the purchase end date will not be authorized.
  • request a refund for digital content ONLY if the following conditions are met:
    • You were enrolled in the course prior to purchasing the digital content and have officially dropped the course.
    • Material was not viewed or printed.
    • Your request is submitted by the refund date per term to customerservice@study.net

NO REFUND will be provided for the optional printed TEXTPAK.

How to Order

An announcement is posted on respective CTools or Canvas sites for each class approximately 2 weeks before classes begin with important ordering, printing and refund information. If you don't see an announcement, there is no course materials purchase required for the class (but may be at a later date).

  • How-To-Guide.
  • Pay through Study.net eCommersite with MasterCard, Visa, AmEx, or PayPal.
  • All course materials are in digital format (downloadable pdf files, view via annotation app provided free from Study.net or use your favorite thrid-party app).
  • For an additional fee, you may choose to purchase a printed copy called a TEXTPAK. You may choose this option when purchasing the digital content or purchase later (up to the Textpak deadline set each term; see Course Material Purchase Dates at right.)
  • TEXTPAK purchases are non-refundable.
  • See Policy for digital refund criteria or see Policy tab above.

Contact customerservice@study.net if you have any other ordering questions.

How to Pick Up

Digital course materials are available immediately after purchase from Study.net.

If you purchased a non-refundable TEXTPAK, an email is sent within 2-4 business days after your order was placed confirming that your TEXTPAK is available for pickup.

Kresge Annex pick up hours and location.

  • All pick up orders will require a valid photo ID (MCard, driver's license, or passport).
  • If you need someone to pick up your order for you, contact us at kresge_learn@umich.edu with:
    • your name
    • your order ID number
    • name of the person picking up your order. The person picking up your order must show photo ID.
  • TEXTPAKs include only those materials that are printable. Links, websites, or spreadsheet files are not included.

If you do not receive an email within 2-4 business days of your order, please contact us.

Contact customerservice@study.net if you have any other ordering questions.

Course Material Deadline Dates

2015 Summer Courses (classes starting in July)

  • Purchase digital access: June 15-August 21
  • Digital access refund deadline: July 15
  • Purchase optional TEXTPAK: June 15-July 15
  • TEXTPAKs are NON-REFUNDABLE
  • Last day to pick up optional TEXTPAK: July 17

2015 Fall A/14-week Courses (classes starting in September)

  • Purchase digital access: August 24-November 30
  • Digital access refund deadline: October 2
  • Purchase optional TEXTPAK: August 24-October 2
  • TEXTPAKs are NON-REFUNDABLE
  • Last day to pick up optional TEXTPAK: October 7

2015 Fall B/2nd 7-week Courses (classes starting in October)

  • Purchase digital access: October 19-November 30
  • Digital access refund deadline: November 13
  • Purchase optional TEXTPAK: October 19-November 13
  • TEXTPAKs are NON-REFUNDABLE
  • Last day to pick up optional TEXTPAK: November 18

Kresge Annex Hours and Location

For TEXTPAK pickup and assignment and exam pick up or review.

Address and Contact Information

Law School, Room 102 Legal Research Building, 625 S. State Street, Ann Arbor, MI 48109 (734) 764-1375 | kresge_learn@umich.edu

Directions to Kresge Annex

Kresge Annex Walking Directions

Kresge Annex Driving Directions

Course Reserves

Course Reserves are items faculty have selected to make available for a short period of time. They are located in the Askwith Media Library, Room 2002, second floor Shapiro Library.

Look for the "Library Materials" tab in your class CTools site for a list of items on reserve for your class. Alternatively, you can search the Mirlyn Catalog Course Reserves (select this in the upper right) to locate items on reserve for your class.

Assignment and Exam Pick Up & Review

The Kresge Learning Support Team staffs a central office where you can pick up or review an assignment or exam in a secure, supervised manner. An MCard or photo ID is required to receive materials.

  • Located in the Kresge Annex, Law School Legal Research Building lower level - Room 102
  • Your instructor will notify you when your exam or assignment is available.
  • Email kresge_learn@umich.edu if you have questions.

Have a question, technical issue, comment, or suggestion? Contact us.