For Students

Kresge Library Services will be open to students for course pack pick up between the listed course materials hours.

Map to TEXTPAK pickup location

Kresge Learning Support (KLS)

KLS is here to help you succeed by providing digital access to course materials and a secure place to review graded assignments and/or exams. We will also do our best to connect you to people within Ross or the University for research assistance, textbook borrowing (course reserves) or other technology services.

Course Materials

Course Materials Checklist

This checklist encompasses cores Kresge student support services and other important curriculum deadlines per term. Print or save digitally and use to insure tasks are completed.

Student Course Materials (a.k.a. "Cousepacks") Policy

Kresge Library Services (KLS) partners with and University of Michigan Printing Services for the production and delivery of digital course materials selected by instructors.Typically, this material is copyright restricted and permissions must be obtained prior to use in all courses. KLS will post an announcement on respective Canvas course sites, informing students how to access or purchase the material (approximately two weeks before classes begin or as soon as materials are available).

There are two types of course materials:

  1. Required Standard (READINGS) Materials:
    Copyright items such as cases, published articles, book chapters and any additional readings the instructor chooses to bundle as a coursepack.
  2. Required Special Participatory (PARTICIPATORY) Materials:
    Each student is assigned a unique role or access to a simulation, online tutorial or negotiation exercise. Access is provided by the instructor or the vendor prior to or on the date it will be conducted in class. PARTICIPATORY material may be sold separate from READINGS material.

There are two payment types:

  1. Course Fee:
    READINGS and/or PARTICIPATORY materials may be included as a tuition fee. If the course fee is applicable, you will receive access to the material within respective Canvas course sites, from your instructor or from the publisher.
  2. Student Pay:
    READINGS and/or PARTICIPATORY materials will need to be purchased from

Required or Optional TEXTPAK (printed copy of digital cases/readings):

  • an option to purchase a printed copy, in black & white, duplex format, will be made available when applicable through term specific drop/add deadline.

By accessing and/or purchasing course materials, each student agrees to:

  • access and/or purchase the material only for your personal educational use by the term purchase end date.
  • not share course materials, either digitally or in print format, with a student who has not paid all course materials costs and fees.
  • not participate in PARTICIPATORY material unless course fee or purchase was completed even if given access by your instructor prior to the purchase, and accept that class credit for participating in the material may be withheld if the purchase is not completed by the purchase end date.
    • KLS will monitor purchases and report discrepancies between purchases and participants to the course instructor(s).
    • KLS will send out one reminder to complete the purchase.
    • Extensions beyond the purchase end date will not be authorized.
  • request a refund for purchased digital content ONLY if the following conditions are met (course fees will be based on the University’s Student Fee and Fee Regulations Policy):
    • You were enrolled in the course prior to purchasing the digital content and have officially dropped the course.
    • Material was not viewed or printed per’s refund policy.
    • Your request is submitted by the refund date per term to

NO REFUND will be provided for the optional printed TEXTPAK.

How to Order

An announcement is posted on respective CTools or Canvas sites for each class approximately 2 weeks before classes begin with important ordering, printing and refund information. If you don't see an announcement, there is no course materials purchase required for the class (but may be at a later date).

  • How-To-Guide.
  • Pay through eCommersite with MasterCard, Visa, AmEx, or PayPal.
  • All course materials are in digital format (downloadable pdf files, view via annotation app provided free from or use your favorite thrid-party app).
  • For an additional fee, you may choose to purchase a printed copy called a TEXTPAK. You may choose this option when purchasing the digital content or purchase later (up to the Textpak deadline set each term; see Course Material Purchase Dates at right.)
  • TEXTPAK purchases are non-refundable.
  • See Policy for digital refund criteria or see Policy tab above.

Contact if you have any other ordering questions.

How to Pick Up

Digital course materials are available immediately after purchase from

If you purchased a non-refundable TEXTPAK, an email is sent within 2-4 business days after your order was placed confirming that your TEXTPAK is available for pickup.

  • All pick up orders will require a valid photo ID (MCard, driver's license, or passport).
  • If you need someone to pick up your order for you, contact us at with:
    • your name
    • your order ID number
    • name of the person picking up your order. The person picking up your order must show photo ID.
  • TEXTPAKs include only those materials that are printable. Links, websites, or spreadsheet files are not included.

If you do not receive an email within 2-4 business days of your order, please contact us.

Contact if you have any other ordering questions.

Course Material Deadline Dates

Spring/Spring-Summer 2017
(classes starting May)
Summer 2017
(classes starting June))
Fall A 2017
(classes starting September)
Fall B 2017
(classes starting October)
Purchase digital access April 17 - June 23 June 12 - August 15 August 21 - December 12 October 16 - December 12
Digital access refund deadline May 24, 2017 July 12, 2017 September 20, 2017 November 15, 2017
Purchase optional TEXTPAK April 17 - May 24 June 12 - July 12 August 21 - September 20 October 15 - November 15
Last day to pick up optional TEXTPAK
at Kresge Annex
May 26, 2017 July 14, 2017 September 22, 2017 November 17, 2017


Kresge Course Materials & Location

TEXTPAK pickup and assignment and exam pick up or review will resume on September 6, 2016.

Course Reserves

Course Reserves are items faculty have selected to make available for a short period of time. They are located in the Askwith Media Library, Room 2002, second floor Shapiro Library.

Look for the "Library Materials" tab in your class Canvas site for a list of items on reserve for your class. Alternatively, you can search the Mirlyn Catalog Course Reserves (select this in the upper right) to locate items on reserve for your class.

Assignment and Exam Pick Up & Review

Map to pickup location

The Kresge Learning Support Team staffs a central office where you can pick up or review an assignment or exam in a secure, supervised manner. An MCard or photo ID is required to receive materials.

  • Your instructor will notify you when your exam or assignment is available.
  • Email if you have questions.

Have a question, technical issue, comment, or suggestion? Contact us.