A. iMpact is a password-protected intranet for members of the Ross School of Business community. This includes current students, newly admitted students, alumni, faculty, staff and our corporate partners.
A. It's easy and all you need is your social security number (last 4 digits only) OR alumni ID (a ten digit number found on your mailing label) OR UM ID (found on your Michigan ID card) number. Click here to start. Please note: It takes 24 hours to have a new uniqname added to the system so make sure to wait 24 hours before accessing the iMpact directory.
Q. How do I retrieve my login or reset my password? A. Click here to retrieve your login name if you don't remember. Click here to try the password hint or contact ITCS Accounts Office at 734.764.8000 (8:00 am to 4:30 pm Monday through Friday). Password resets can only be done by ITCS Accounts Office over the phone.
Q. How can I access my iMpact resume? A. Click here to access your resume and update it in the iMpact database. Your iMpact resume is not deleted when you switch from student to alumni status. Q. Who can I contact for technical support? A. Contact ITCS Accounts to create a uniqname or to reset your password, 734.764.8000, itcs.accounts@umich.edu
A. eDividend is our bimonthly alumni e-newsletter sent to all Business School alumni. To receive eDividend, simply send your email address, first and last name, Business School degree and graduation date to Development & Alumni Relations at rossalumni@umich.edu and you’ll be added to the list. Click here to view the current issue of eDividend.
A. Go to http://www.bus.umich.edu/AlumniCommunity/EmailForLife/ for full instructions on how to sign up for Lifetime Email Forwarding. If you have never had an iMpact ID and password, you will need either your UMID or your Alumni ID (can be found on mailing label on Dividend).
A. Marketplace sells clothing and gifts featuring the Ross School of Business logo. Click here to visit the Marketplace website. Items are also for sale at the coffee shop at the Ross School.
A. To see if there is an alumni club in your area, visit our listing of Domestic Alumni Clubs, International Alumni Clubs or Affinity Clubs. If you would like to join the alumni club in your area, contact the appropriate club president/contact.
A. If you would like to start an alumni club in your area, contact Development & Alumni Relations at rossalumni@umich.edu.
A. Click here to view a list of involvement opportunities available to Michigan Business alumni.
A. We are pleased to offer Ross alumni access to several resources to assist them in their job search. Most importantly, you have access to the Job Posting Database. You also have access to the Office of Career Development’s Alumni Career Services website, which provides an extensive overview on the career search process and provides resources on topics including self assessment, resume writing, company research, interviewing tips, and negotiation. In addition, we offer three free counseling sessions with an OCD staff member, should you need assistance in your career search or strategy or just want some direction to get started. You also have access to Kresge Library’s resources which can be very helpful in learning more about a company or industry. You may search a list of companies who recruit at the Ross School or you can view a list of links to other career resource sites. And a job search wouldn't be effective without some effective networking; you can access the Alumni Directory on iMpact. In order to access these pages, you will need an iMpact username and password. Please click here to find out how to get iMpact access.
A. Click here to post a job opening and enter the position details. It will then be posted to the Job Posting Database for students and/or alumni to view as you specify. Any questions about this form can be directed to ocd@umich.edu.
A. There are many online services that Kresge Library provides for Business School Alumni. Click here to view the Alumni Services that Kresge Library offers. In order to access these databases you will need an iMpact username and password. Please click here to find out how to get iMpact access.
A. Current and many former students with a uniqname and university/Kerberos password, can order transcripts through Wolverine Access. From the “Student Business” page, choose “Order Transcript”. This option is not available to those students who need rush service, or who have attachments which must accompany the transcript.
If you do not have a uniqname and university/kerberos password, or Wolverine Access is unavailable for you, or you require one of the special services listed above, you can order your transcript in person by going to one of the Student Services locations - bring photo identification with you.
You can also order your transcript by FAX or mail. Click here for a transcript order form you can forward to our office, or write a letter which includes the following information:
Your complete name
Handwritten signature
Student identification number
Dates of attendance at the University and the school/unit in which enrolled (e.g. LSA or Rackham)
Degrees awarded
Your current mailing address and day time phone number
The names and complete addresses of all recipients
Preparation of a transcript normally takes two business days. However, at certain times of the year processing may vary, so be sure to order early. If you have an urgent deadline or any other special requirements, call the Transcript and Certification Department at 734.763.9066 or 734.764.1575 to speak with a representative about options for your situation.
Regularly processed transcripts are free of charge.
Transcripts given to the student or alumni will be stamped "Issued To Student."
Transcript Office Contact Information:
The University of Michigan Transcript and Certification Department 500 S. State Street Ann Arbor , MI 48109-1382 FAX: (734) 764-5556
A. To find a classmate, visit the Alumni Directory (you will need an impact ID and password to use the directory. Click here to obtain one) and choose the Advanced Search option. Fill in what information you know and submit. Once a list is populated, click on the individual’s name and you will be taken to their personal profile. Alumni have the option of not publishing their home, business and email addresses, which may limit search options.
To find out what your classmates have been up to lately, and to publish personal and professional information of your own, visit your class website. A listing of class websites can be found at http://www.bus.umich.edu/Classsites/. If you would like to start a class website, contact Development & Alumni Relations at 734.763.5775 or rossalumni@umich.edu.
A. If you have access to iMpact (see how to get an iMpact ID and password above), click here to update your home, business and email addresses in a pre-populated form.
If you do not have an iMpact ID and password, click here to update your contact information.
A. Contact Development & Alumni Relations at 734.763.5775 or alumni@umich.edu to correct your graduation date.
A: If you enter the wrong password, you should get a message that says:
"Your login has failed. Please verify that you have typed in your username and password correctly."
So, yes there is something else going on. There are two things to check:
Any other behavior (such as getting the login screen again ) is probably caused by a browser misconfiguration and does not mean that your password is incorrect.
If you get the Login Failed message, then you will need to have your password reset. If you are a student, faculty, or staff then you should contact ITD Accounts Office (734) 764-8000 to verify your account and have them reset your password if necessary. Otherwise, contact the iMpact helpdesk at rosshelpdesk@umich.edu or (734) 615-3000.
A: Check your browser version. You will need to upgrade to a more recent browser.
A: You should only have to login once. Check your browser version. Make sure that your browser is configured to accept cookies.
A: For most people this is very easy. All you need is internet access and a recent version of Netscape or Internet Explorer. Specifically, your web browser must be Netscape version 3.01 (or newer) or Internet Explorer version 4.0 (or newer) running on Windows 95, Windows 98, WindowsNT, or Macintosh. If you need to update your browser you can get free updates at home.netscape.com OR www.microsoft.com.
The browsers should work "right out of the box" without your having to change the settings. However, iMpact relies on some features that can be disabled by the user; it is possible to change your browser settings so that iMpact will not work. If you are having trouble using iMpact, it may be because your browser settings have been changed. The most common problems have to do with cookies and JavaScript. Make sure that your browser is configured to accept cookies and to enable JavaScript.
A: Click on "Help" on the menu bar at the very top of the screen. A drop-down menu should appear. Click on "About..." and it should tell you the version. (Depending on your browser it may say "About Internet Explorer" or "About Navigator" or "About Communicator" or "About Netscape")
A: A cookie is a small amount of information that the web server puts on your computer. Then, every time you request a page, the cookie is passed back to the server along with the request. This cookie is how our system knows who you are and that you are logged in. When you log in, iMpact sets a cookie that says "This is Jane Doe". This is passed back to our server with every transaction you make. This allows us to customize iMpact for each user. For instance, when you go to update your address, the system looks at the cookie and knows to present YOUR address information, and only allows YOU to update YOUR information. Without the cookie, all web transactions are anonymous, and the system wouldn't know who is making the request. Make sure that you browser is configured to accept cookies
Internet Explorer 6.x Go to the menu bar and select Tools -> Internet Options -> Privacy Set it to "Accept all cookies" Netscape 7.x Go to the menu bar and select Edit -> Preferences -> Privacy & Security -> Cookies Select "Enable all cookies"
Netscape 4.x Go to the menu bar and select Edit -> Preferences -> Advanced -> Cookies Select "Accept all cookies" Netscape 3.x You don't have the option to disable cookies. They are always turned on.
A: JavaScript is a programming language that allows our pages to do interesting things. Without it, our site doesn't work. You won't even be able to log in. Make sure you have JavaScript enabled. A: If you are using Internet Explorer 4.x You don't have to check anything. JavaScript is always enabled. If you are using Netscape 4.x Go to the menu bar and select Edit -> Preferences -> Advanced Select "Enable JavaScript" If you are using Netscape 3.x Go to the menu bar and select Options -> Network Preferences -> Languages . Select "Enable JavaScript"
A: Maybe. The AOL browser is not a supported browser for using iMpact. Although some users are able use it without trouble, others are not, and we can't say with confidence that it works.
There's a good reason for this inconsistency: AOL 4.0 is not one program but two. One works, the other doesn't. The AOL browser is really Internet Explorer "under the hood". However, some versions of AOL 4.0 are built on top of Internet Explorer 3.0 while others are built on IE 4.0. There is no simple way to determine which version you have. It is the versions that use IE 3.0 that are problematic. The more recent downloads of AOL 4.0 use IE 4.0 and are compatible with iMpact.
Many iMpact users are using AOL with success. If you are having trouble logging into iMpact using the AOL browser, try upgrading your browser. If that doesn't help, try using Netscape or the "real" Internet Explorer.
A: If you are connecting through a company computer that has a proxy server or "firewall" you may experience unpredictable problems.
Normally when you download a page from the internet, your computer contacts the webserver and the server sends back the page in response to your request. This is called having a "direct connection" to the internet.
When you connect through a proxy server, there is a computer in between your computer and the webserver. This intermediate computer (the proxy server) watches the data going in and out and may prohibit or modify the data as it goes through.
A proxy server may do a variety of things. For instance, it may block requests to certain sites, such as pornography or games. It may prohibit some types of files from being downloaded. It may scan the incoming data for viruses. It may try to reduce network traffic by cacheing pages.
The exact behavior is up to the system administrator. No two are alike. Given the wide range of implementations, it is impossible to design iMpact so that it will work through every proxy server. Your system administrator in charge of the proxy server will know more about the details. If you have checked your browser version and settings, and you are still having problems, explain the problem to your sys-admin.
