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Remote Desktop is a Windows XP built-in utility that allows for the
control of a computer running Windows XP from a remote client
computer via a local area network or Internet.
Requirements to Run Remote
Desktop
Your office computer must be running Windows XP Professional and
configured to run the Remote Desktop Service. If your office
machine is not running Windows XP Professional, contact the
Helpdesk. Your office computer must also be connected to a wired
Ethernet connection within the RSB. A wireless connection will not
work due to security restrictions.
The client computer can be running any version of Windows that is
Windows 95 or greater or it can even be a Macintosh. However, in
all cases except client machines already running Windows XP, the
appropriate client software must be installed.
The client computer also must be either connected to a wired
connection in the Ross School of Business or have a connection to
the Internet. Broadband is highly recommended, though dial-up will
work.
Setting up your office machine for Remote Desktop
The installation file will require a reboot, so be sure to save and
close any work first.
Connecting to your office machine
First, you must know the name of your office machine. Go to
Start -> Settings -> Control Panel -> System. Click on the
Computer Name tab. Next to Full computer name:, your computer name
is, by standard, in the form bus-ws-machine_serial#.bus.ads.itcs.umich.edu.
If yours is not, contact the Helpdesk. Write it down on a sticky
note and take it with you.
Next, on the client or remote computer, you launch the Remote
Desktop Client. It is found under Start -> Programs ->
Accessories -> Communications -> Remote Desktop Connection.
Next, you enter the full computer name you wrote down on the sticky
note followed by :7678 in the Computer: drop-down box and click
Connect.
Example: bus-ws-xxxxxxx.bus.ads.itcs.umich.edu:7678
Troubleshooting your connection
If you are unable to connect, it may be due to your local ISP not
having up-to-date domain name service information for your office
computer. You will then have to connect using your office
computer’s IP address.
You can find your office computer’s IP address by downloading and
running the
Office Machine IP Lookup Utility
.
View the full instructions on using and customizing
Remote Desktop. |