Details Below

Before You Arrive As early as possible you will want to work with our staff to order your computer and arrange for any software you may need, either in your office or in the labs and classrooms.

1. Order Your Computer.
   New Faculty receive a standard desktop computer as listed on the current Supported Hardware page.  If you wish for a laptop or other upgrades such as a larger monitor, you can fund the difference from the current standard desktop price with a department account number or personal funding.   
   Please contact the Computing Services Helpdesk for assistance. 
    
2. Request Any Special Software You May Need on Your Office Computer.
   The Helpdesk maintains a standard suite of licensed software on faculty and staff office computers.  If you wish for additional software you may request it.  Please see our  Faculty and Staff Software page to review which software is provided standard on all machines and which software is available upon request.  Please note there is a licensing fee for some packages and you may need to provide an account number.  Please allow time for purchase and installation if necessary.
    
3. Request Any Course Software Needed in the Labs and Classrooms.
   Make software requests as early as possible for the lab and classroom computers if needed.  Time is needed to arrange for licensing, compilation and testing.  We ask requests be made the semester in advance.  Changes after the beginning of classes are discouraged to help ensure a stable environment.  Requests must be renewed for each upcoming semester.  Please see our Current Lab and Classroom Software to review what software is currently in the Labs and Classrooms and what has been requested for the upcoming semester.
    
4. Explore Our Technology Web Site.
   Learn about us, what we offer and how we can help you.  Be sure to check out:
    

   		our Technology Showcase
   		our Labs and Classrooms
   		our Core Knowledge Checklist for Faculty and Staff

After You Arrive Once you have arrived in Ann Arbor you will want to accomplish several important things:

1. Call our office to begin the process of obtaining your computing accounts.
   Our offices are located on the west side of the Kresge Library in K3340.   You can pick up your account information from the Computing Services office between 8am-5pm Monday-Friday.  Our Helpdesk phone number is (734) 615-3000.
    
2. Check the equipment setup in your office.
   You will need your Business School computing account information obtained in Step1 to login.  We provide a high-end Windows computer with a standard suite of software for your use.  If you need extra components or software, contact the Helpdesk - please note for some requests you may need to provide an account number.
    
3. Begin using your Business School Exchange e-mail account.
   On the web form any computer, go to webmail.bus.umich.edu or use Outlook from your office computer (use your Business School login).  For more information, see our E-mail section.
    
4. Review our Core Knowledge checklist to learn more about your accounts, services, resources and our environment.
   Our Core Knowledge site provides you with a comprehensive overview of technology at the Business School, details about our intranet, CourseTools, Webuser server, file access from home, file access from home, and more.
    
5. Update Your Contact Information.
   Be sure your new address and correct contact information is listed in the Campus Online Directory and your My iMpact Personal Profile used for our Hallway Kiosks, Outlook Download program, iMpact's Faculty and Staff Directory, and more.
    
6. Set up CourseTools Sites for your courses.
   Contact the Kresge Library Curriculum Services at KBALCurric@bus.umich.edu for assistance.