Key Foundational Skills Active Community Member Power User Screen Movie available. Click the icon to view. Printable Quick Step Instructions available. Click the icon to view.

Module 1:  What We Believe You Already Know:  

Before You call the Helpdesk
Computer Literacy Basics
Internet Basics
How to Use Microsoft Word
How to Use Microsoft PowerPoint
How to Use Microsoft Excel
How to Use Microsoft Outlook

Module 2:  Getting Help and Finding Information:  (20 minute session available)

What Services are Provided
Who to Call for What
How to Find Other's Phone and Email Addresses 
How to Keep Your Contact Information Current

Becoming a Power User: 

Relationship Management
Scheduling Events

Module 3:  Managing Your Accounts: (30 minute session available)

Your Computing Package
Understanding Your Logins 
Changing Your Passwords
Network File Management Guidelines
Policies and Compliance Agreements

Module 4:  Protecting Yourself and Your Work:  (30 minute session available)

Choose a Secure Password
Update Your Anti-Virus Software at Work
Update Your Anti-Virus Software on Your Laptop or Home Computer
Virus Prevention Smart Practices
Backup Your Files

Do I Need this Module?  Self Check

Navigating Drives and Folders on our Network  
Tips for Working with Files    
How to Create PDF Files  
Unzipping Files

Becoming a Power User:

Zipping Files 
How to FTP to Our Network
Offline Files with Windows 2000  
How to Prepare for an OS Upgrade or New Computer

Module 6:  Using B-School Equipment:  (1 hour session available)

Using Network Printers
Using Kiosks  
Color Printing

Becoming a Power User:  (2 hour session available)
 
Scanning Basics

Module 7:  Using Our E-Mail System:  (1 hour session available)

Outlook and Exchange Basics
Using Outlook's Meeting Scheduler Tool
Using Outlook's Out of Office Wizard
Message Management and Archiving    
The Role of the Online Campus Directory in Email Delivery

Becoming a Power User:
 
Using Webmail
Beyond WebMail:  Using Outlook 2000 Remotely
Creating an Outlook Profile
Setting Preferences

See Also:  
E-mailing a Group of Faculty and Staff (in the Getting Your Word out module)
E-mailing a Group of Students (in the Getting Your Word out module)
E-mailing Your Class (in the eCourse Materials module).

Module 8:  Accessing the Internet through UM:  (1 hour session available)

Internet Basics
Ethernet Basics  
Dialing into the Internet with a Modem
How to Find and Add a Dial up Number 

Module 9:  Using Classrooms and Labs: (1 hour session available)

Using a Classroom or Lab Computer
Checking the Schedule and Reserving the Lower Lab
Requesting Software for the Classrooms and Labs
Ensuring your Classroom is Functional
Reserving Classroom Equipment
Operating Classroom Equipment
When to Contact Facilities or the Helpdesk  

Module 10:  Making the Most of Kresge Library:

Kresge Library General Information
Obtaining Reference Assistance
Arranging Instruction Sessions
Finding Books
Finding Journal Articles
Finding Working Papers
Using the Subscription Databases

Becoming a Power User:
Creating Journal Alerts
Faculty Research Service

Module 11: E-Course Materials for Faculty and Secretaries: (1 hour session available)

Using CTools  
Updating Your Faculty Profile on the Web  
Course Materials Venues
Requesting Software for the Labs and Classrooms
Using the Photo Directory
Emailing Your Class
Printing a Class Roster
Arranging Support for High-End Presentations

See Also:
  Requesting Software for Classrooms and Labs (in the Using Classrooms and Labs module)

Module 12:  Getting Your Word Out:  (30 minute session available)

Emailing a Group of Faculty or Staff
Emailing a Group of Students
Options for Creating Brochures, Posters, Printed Materials

Becoming a Power User:  (1 hour session available)
 
How to Create a Web Page
How to Manage a Site on Webuser  

See Also:
Scheduling Events in the Getting Help and Finding Information module

Module 13:  Working at Home (or Off-Site):  (30 minute session available)

Accessing the Internet from Home 
Accessing Your Network Files from Home Using FTP
Accessing E-Mail Away from School
Borrowing a Laptop

See Also:
Update Your Anti-Virus Software on Your Laptop or Home Computer
Dialing into the Internet with a Modem ( in the Accessing the Internet through UM module)
How to Find and Add a Dial up Number (in the Accessing the Internet through UM module)
How to Use Webmail  (in the Using Our E-mail System module)
Beyond Webmail:  Using Outlook 2000 Remotely (in the Using Our E-mail System module)
How to FTP to Our Network (in the Managing Your Files module)

Module 14:  Traveler's Skill Pack:  (30 minute session available)

Checklist for Traveling
When You First Make Your Travel Plans
Borrowing a Laptop for Travel
How to Dial In Remotely
How to Use Webmail
Accessing Your Network Files When Traveling Using FTP
Accessing Your Email

Becoming a Power User:  (1 hour session available) 

If Your Host Offers High Speed Internet Access 

See Also:
Beyond Webmail:  Using Outlook 2000 Remotely (in the Using Our Email System module)