Zingerman's Community of Businesses

Over the years, Zingerman’s Community of Businesses (ZCoB) has regularly won accolades and awards – including being named “the coolest small company in America” by Inc. in 2003 - for its food, service, mail order catalog, training, and overall success.

This case shows how Zingerman’s went from a single delicatessen in 1982 to eight unique but complementary companies with combined revenues of $25 million in 2005. It details the novel methods ZCoB employs to create “a great place to eat and work” and touches on the challenges it faces moving forward. Accompanying exhibits include the ZCoB mission statement and guiding principles.

Preview Zingerman’s Community of Businesses (49K PDF)  

Purchase and Download Zingerman’s Community of Businesses (49K PDF) The cost is $6.00 per person.

Teaching Note

A teaching note is available at no cost to instructors who order Zingerman's Community of Businesses. To get the teaching note, please contact Janet Max at (734) 647-8154 or jmax@bus.umich.edu.