
Associate Professor
Stanford Graduate School of Business
flynn_francis@gsb.stanford.edu

Much of my research focuses on what motivates people to cooperate with each other
and how generosity can serve as an important source of social influence. For example,
one stream of research I am currently pursuing investigates how the failure to
diagnose feelings of embarrassment or discomfort in others may lead to lower levels
of cooperation (e.g., supervisors fail to appreciate how awkward it may be for their
employees to request their help, and, as a result, overestimate their employees'
willingness to ask for help). Another stream demonstrates that women do not elicit as
much social power from their generous acts as their male colleagues (because their
generous behavior is taken for granted). Finally, some of my recent studies suggest
that people can gain social status by establishing a generous reputation, but there
may be multiple routes to establishing a generous reputation: (1) providing help when
others ask for it, and (2) refraining from requesting others' help. Both routes turn
out to be equally effective. More specific summaries of my ongoing research efforts
can be found on my website.
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