Marketing: Influencing Consumer Choice, Satisfaction and Loyalty—Spring 2005
The Marketing Area at the Stephen M. Ross School of Business at the University of Michigan is proud of its reputation as one of the top departments of its kind in the world. Building on the faculty's widely-recognized expertise in understanding customer choice and loyalty, it offers a broad range of scholarship and courses in areas ranging from pricing, services marketing, distribution and retailing, marketing decision models, and marketing strategy to advertising, branding and consumer behavior.

In this report, you will learn about the department's faculty and resources (centers, initiatives, degree programs and student clubs) as well as its history, books, related news and more.

Corporate Social Responsibility—Fall 2004
With nineteen faculty members researching, teaching classes and publishing articles and books on corporate social responsibility (CSR), the Stephen M. Ross School of Business is a leading national, education force on this important topic.

This Special Report congregates the critical mass of activity currently underway at the school. Faculty, undergraduate, MBA and doctoral students are at work–and making a difference–in this emerging business arena. You will learn about the school's resources (centers and institutes, dual degree options, internship and consulting programs and student clubs) as well as its faculty, recent books and more.

Positive Organizational Scholarship—Spring 2004
Positive Organizational Scholarship (POS), a new movement pioneered at the University of Michigan Business School, is one of 20 "Breakthrough Ideas for 2004", according the Harvard Business Review (HBR). Drawing in path-breaking work in the organizational and social sciences, POS focuses on the dynamics in organizations that develop human strength, produce resilience, foster vitality and cultivate extraordinary individuals.

Sustainable Transportation—Spring 2004
This report is based on a conference of the same name organized by the University of Michigan's Erb Environmental Management Institute and Center for the Study of Complex Systems in which participants used for the first time the science of complex systems to begin to create a roadmap for transportation's future.

Globalization–Transforming the Way America Works—Spring 2004
This Special Report begins with a dialogue about globalization with University of Michigan Business School faculty members Izak Duenyas, Robert Kennedy,  C.K. Prahalad, and Dennis G. Severance. The discussion about how outsourcing is transforming the way America does business was published in the Spring 2004 Dividend.

Dean Dolan Q&A—Fall 2003
Since arriving two years ago, Dean Robert J. Dolan has been consulting with members of the Michigan Business School community–from students in Ann Arbor to alumni all over the world–on a central question for the school. What do we want to be? Or, in business school terms, what is our value proposition? How do we build on our strengths to create a distinctive Michigan approach?

The Tozzi Center—Spring 2003
On October 25, the Business School dedicated the state-of-the-art John R. and Georgene M. Tozzi Electronic Business and Finance Center in the Electronic Resources Building. The 5,800-square-foot facility includes a new financial analysis and trading floor classroom, a flexible and wireless electronic classroom, and an E-lab seminar room. It is equipped with the latest in live financial data feeds, information services, and research and trading tools to allow students to experience the look and feel of a trading floor environment.