|
|
 |
|
Requirements:
You
must have the RealOne Player or Windows Media Player 9
and Internet Explorer 6 installed for correct playback of both our live and
on-demand as well as any of the Video Library content.
Note for Windows NT users:
Windows Media Player 9 is not supported on the Windows
NT 4.0 or older Operating System.
|
|
|
|
Test Your Connection
Please
test your media player and connectivity by choosing the
appropriate test file below:
Windows Media
Player Test
Real One
Player Test
|
|
General
Troubleshooting
|
|
| |
Troubleshooting
Windows Media Player:
Select ‘Help’ from the
menu, and then select ‘Check for Player Updates’.
Check
the
Windows Media Player FAQ for other common player
problems.
Troubleshooting
RealOne Player:
Choose ‘Tools’ and then select ‘Check for Update’. If
you receive an error that "You do not have enough
bandwidth to access this file, go to ‘Tools’,
‘Preferences’, in the left column select ‘Connection’,
and choose ‘Test Connection’ then follow the directions.
Check the
RealOne
Player FAQ
for other common player problems.
|
|
 |
|
|
