For Faculty

Learning Support Services

The Kresge Learning Support Team provides services to support the teaching and research of the faculty at the Ross School of Business. Find who to contact for questions or to request support.

Course Materials

Kresge Library Services partnered with and University of Michigan Printing Services for the production and delivery of digital course materials and an optional printed TEXTPAK. Kresge Learning Support Staff handle all of the administrative tasks, work directly with faculty to obtain the necessary materials, clear copyright permissions, coordinate production with, and communicate with students regarding purchasing and accessing their digital course materials

Submission details are emailed to all faculty and support staff 4-6 weeks in advance of the course material submission deadline. The email includes a "Course Preparation" checklist and deadlines for the term. Course materials go on sale to students approximately two weeks before the term begins and are delivered digitally through a course site.

Learn more about the course materials submission and distribution process.

Cases and Teaching Notes

Most case vendors offer educators access to preview cases and teaching notes. Some require registration on their website for educator access. Contact us for assistance in finding cases, simulations or other curriculum material relevant to your course needs.

Popular case vendors:

Course Reserves Submission

Course Reserves are managed by University Reserves located within Askwith Media Library in the Shapiro Library building. Place your request for University Library owned materials by web form, email, or phone (734-764-7491).

For items you own and are placing on reserve, drop off in-person at the Reserves Office - 1154 first floor Shapiro. Your items will be given call numbers that the students need to reference when checking out the materials.

Students check out reserve items in Room 2002 in the Askwith Media Library, second floor Shapiro.For contact information, please see the services contact pages

DVDs for Instructional Use

Instructional DVDs are available from the Askwith Media Library located in the Shapiro Undergraduate Library.

CTools Support

The Kresge Learning Support Team provides local support for CTools, the University's learning management system. For assistance with site setup, questions about features or additional functionality, please email Additionally, extra help can be found through How to Create a Site.

Include Ross logo on your CTools course site:

  1. Change appearance to "Business School" when you create your site, or
  2. within course site, select "site info"; then "Edit Site Info"; change appearance to "Business School".

Assignment and Exam Pick Up & Review

The Kresge Learning Support Team staffs a central office where students can pick up assignments and view exams in a secure, supervised manner. An MCard or photo ID is required to receive materials.

Located in the Kresge Annex, Law School Legal Research Building - Room 102 , the service is available to students Monday - Friday from 8:30am - 6:00pm.

Submit materials to your Faculty Support Coordinator's office. Staff will ensure that any special instructions are followed and prep for delivery to the Kresge Annex. Allow a minimum of 24 hours after submission for processing before notifying students.

  • Assignment/Exam Pick Up: Allows students to pick up an assignment/exam without using class time. A photo ID is shown to the staff member and the assignment/exam is permanently returned to the student.
  • Assignment/Exam Review: Allows students a short period of time to review an assignment without using class time. A photo ID is shown to the staff member and assignment/exam is provided to the student to review in a secured, supervised manner (around 15 minutes or less). Students are not allowed to copy or remove the exam/assignment from the viewing area.

Instruction Sessions

Kresge Librarians provide one-one instruction sessions, as well as sessions specific to a department or course. Custom Kresge Guides are available to support your students' projects. Contact Sally Ziph for more information.


The Kresge Learning Support Team provides provides copyright clearance for course materials and answers general questions about copyright.

The University of Michigan Copyright Office provides guidance on issues related to copyright for the University of Michigan community, including information on fair use and publishing.

Research Support

Faculty Research Service

Kresge Librarians are always available to assist Ross Faculty with their research needs. Contact us to find out how we can best support your research.

Document Retrieval

Faculty may request digital copies of journal articles, book chapters and other documents to be delivered straight to your desktop, as well as books that are not available at the University Library.

To make a request, contact us with a citation, and ISBN/ISSN if available.

Working Papers Submission

To submit working papers to the Ross School of Business at the University of Michigan Research Paper Series Journal on SSRN and to Deep Blue, send a PDF copy of your working paper to with the following:

  • Primary author's name, title, affiliation, and email
  • Primary author's department at Ross
  • Co-author(s) name, title, affiliation, and email
  • Working paper title
  • Working paper date
  • Working paper abstract (100-250 words)
  • Keywords (minimum of 3 required)
  • JEL area (optional)

For more information, see the Working Paper Submission FAQ, or email your question to

Have a question, technical issue, comment, or suggestion? Contact us.