Events

October 5, 2007 Stevens Creek, The Hyatt Regency 5101 Great American Parkway Santa Clara, California 95054 Ph: 408 200 1234

Companies need to become innovative in order to remain competitive in the global market place. This has compelled many organizations to look beyond traditional outsourcing. The drivers for innovation are both internal and external. Innovation is no longer restricted to address cost arbitrage and profit. Today's businesses live on the network and technology is online. End-users are highly mobile and increasingly demanding. Companies and their customers are spread around the world in practically every time zone. In such a scenario, continuously delivering value with agility becomes a challenge and companies have no option but to leverage their global centers for innovation. Today, pioneers in global sourcing are openly embracing innovations driven primarily by their global resources. They are focusing on bringing the best specialized talent available around the world to innovate with speed – whether it is engineering, software development, marketing, processes or service excellence. AGENDA 9:00-9:15 am – Registration 9:15-9:45 am – Breakfast / Networking 9:45 am – Opening Session   10:00 am   Prof. C.K. Prahalad Ross School of Business           10:45 am   Barry McPherson SVP, Worldwide Support and Customer Service, McAfee           11:30 am   Panel Discussion 12:30-2:00 pm – Lunch / Networking   Why Attend this Event? During the event, participants will explore the specific opportunities, benefits and challenges that come with global sourcing. Through innovation-led case studies and trends, they will get an opportunity to discuss and uncover the power of leveraging global resources for innovation.   Participants will learn how global sourcing has helped leading US corporations to transform, excel, improve and innovate in their respective industries. They will get an industry perspective on how leading companies are gearing up to embrace global innovation and foster a culture of  collaboration, interdependency and continuous improvement  by sharing physical and intellectual resources. Who Will Attend? Senior executives from medium and large organizations engaged in global sourcing or planning to leverage global opportunities for innovation. These will include participants from teh technology, telecom, retail, travel, media, entertainment, and BFSI sectors. Prof C K Prahalad, renowned management guru, strategist, and Professor, Ross School of Business, University of Michigan, will be chairing the event and panel discussion. Barry McPherson, SVP, Worldwide Support and Customer Service, McAfee, will be sharing insights from the practitioners' side. About Global BPO Forum The Global BPO (GBPO) Forum is a unique event designed for practitioners of global sourcing to share insights and expertisewith each other. The GBPO Forum is an alliance between the Ross School f Business and the University of Michigan and 24/7 Customer. PArticipants also get to listen to a select group of industry analysts, academicians, and thought leaders. For more details about the event and to request registration click here.