iMpact Web Portal

Joel Slemrod, "Second Stimulus Check Plan Considered," UPI, July 21, 2008
Joel Slemrod, "America's Richest 1% See Income Share Rises," Deseret Morning News, July 24, 2008

OFFICE OF TAX POLICY RESEARCH
Matthew Shapiro, Joel Slemrod, "Retailers Pay as Purse-Strings Tighten," Fund Strategy, July 14, 2008
Matthew Shapiro, Joel Slemrod, "Economic Stimulus, Round 2?" Christian Science Monitor, July 21, 2008
Matthew Shapiro, Joel Slemrod, "US Optimism at All-Time Low,"Irish Times, August 15, 2008
Matthew Shapiro, Joel Slemrod, "Rebate Checks Make for A Stimulating Conversation,"St. Louis Post-Dispatch, August 15, 2008

Claes Fornell, MS Krishnan, "How Offshore Outsourching Affects Customer Satisfaction,"Wall Street Journal, July 7
MS Krishnan, CK Prahalad, "Down to Business: Core Businesses Are Changing: Are You Ready?," InformationWeek, August 16, 2008
MS Krishnan, CK Prahalad, "Groom Yourself to Become the Company's Next CEO," IT World Canada, August 22, 2008

Thomas Lyon, "Ethanol Shifting from Corn to Cellulosic," Kalamazoo Gazette, July 26, 2008

Jeff DeGraff, "Ad Track: Starbucks Brings New Fruit Smoothie to the Table," USA Today, July 13, 2008
John Tropman, "Another Meeting? Say It Isn't So," New York Times, July 20, 2008
David Ulrich, "HR's Conscience-Keeper," Business Times Singapore, August 9, 2008

Han Kim, "Wyden Bill Targets Oil, Natural Gas Speculators," The Oregonian, August 8, 2008
Nejat Seyhun, Corporate Insiders Didn't Sell into Market's Decline in June," MarketWatch, July 8, 2008
Robert Van Order, "A Rising Tide of Mortgage Defaults, Not All on Risky Loans," New York Times, June 6, 2008
Robert Van Order, "About 1 in 11 Mortgageholders Face Loan Problems," New York Times, June 6, 2008

Donald Grimes, "Mich. Stakes Recovery on New Fuels," Kalamazoo Gazette, July 5, 2008
Donald Grimes, "States Lures New Jobs with Tax Breaks," Grand Rapids Press, July 16, 2008
Donald Grimes, "Who Hits Bottom First: U.S. or Us?," Grand Rapids Press, July 20, 2008
Donald Grimes, "Minister: Let Us Pray for Economy," Detroit News, July 21, 2008
Donald Grimes, Connell: Alabama Hot on Michigan's Economic Heels," Times Herald, July 27, 2008

David Lewis, "Gas Is Sky-High and the Glaciers Are Melting. But I'm Not Junking My Great American Joyride," Washington Post, August 10, 2008
Dana Muir, "President Bush Appoints Ann Arbor Woman to Advisory Committee of the Pension Benefit Guaranty Corporation,"Ann Arbor News, August 19, 2008
Priscilla Rogers, "Companies Turn to MBA Students for Biz Plans at the Right Price," August 18, 2008

Susan Ashford, Jeffrey Sanchez-Burks, "Creating A Comfortable Workplace," Press & Sun-Bulletin, August 11, 2008
Scott DeRue, "Rumors of McCain-Romney Ticket Fires Up Michiganders,"Detroit Free Press, July 9, 2008
Scott DeRue, "Analysts: Background Makes Romney A Solid Prospective Vice Presidential Candidate," Detroit Free Press, July 10, 2008
Scott DeRue, "Analysts: Romney A Solid VP Prospect," Miami Herald, July 10, 2008
Scott DeRue, "To Lead, Experience is Not Enough," Leadership Turn, August 12, 2008
Andrew Hoffman, "Climate Report: A Way Forward?," Ann Arbor News, July 6, 2008
Andrew Hoffman, "Sunday Q&A: University of Michigan Professor Was Adviser on International Climate Report," Ann Arbor News, July 6, 2008
Andrew Hoffman, "Saline-based Willis Building Finds Growth in Green Direction," MLive.com, July 10, 2008
Andrew Hoffman, "Environment Report," Michigan Radio, July 11, 2008
Andrew Hoffman, "The Real Question: Should Oil Be Cheap?" BusinessWeek, August 4, 2008
Gerald Meyers, "General Repairs,"Star-Ledger, July 8, 2008
Gerald Meyers, "Starting Bell," Bloomberg Television, July 15, 2008
Gerald Meyers, "Commentary: Questions Linger over Chrysler," Reuters, July 30, 2008
Gerald Meyers, "GM to Trim 5,000 White-Collar Jobs," Detroit News, July 31, 2008
Gerald Meyers, "In Focus," Bloomberg Television, August 1, 2008
Gerald Meyers, "Private Chrysler Says Cash Flow is Positive," Detroit Free Press, August 2, 2008
Gerald Meyers, "Chrysler Breaks Vow of Silence," Detroit News, August 5, 2008
Gerald Meyers, "Chrysler Numbers Add to Questions," Detroit Free Press, August 10, 2008
Gerald Meyers, "Legendary CEO Sloan Instrumental in Crafting 'The GM Way,'"Detroit News, August 14, 2008
Gerald Meyers, "Detroit Three Say They Need Billions in Federal Loans -- Fast," MLive.com, August 31, 2008
Gretchen Spreitzer, "Power Whitewashing," Boss Report, July Issue, 2008
Noel Tichy, "The Leader-Teacher Journey," Learning Executive, Issue 3, 2008
Noel Tichy, "Making Judgment Calls: The Ultimate Act of Leadership," Harvard Business Review, Volume 85, Issue 10, 2008

Fred Feinberg, "Why We Overrate Future Choices," Hindustan Times, July 17, 2008
Tom Kinnear, "Which Ones Should Go?," Advertising Age, July 14, 2008
Tom Kinnear, "Granholm Announces Invest Michigan!" July 31, 2008
Aradhna Krishna, "Touch Can Trump Taste, Even When It Comes to Selecting Mineral Water," ScienceDaily, July 14, 2008
Puneet Manchanda, "Truck Discounts Ramped Up,"Detroit Free Press, July 4, 2008

AMERICAN CUSTOMER SATISFACTION INDEX
Executive Director: Claes Fornell
Claes Fornell, MS Krishnan, "How Offshore Outsourching Affects Customer Satisfaction,"Wall Street Journal, July 7
Claes Fornell, MS Krishnan, "Off-Shoring/Outsourcing Customer Service Gets Dismal Grades," RetailWire, July 14, 2008
Claes Fornell, MS Krishnan, "How Offshore Outsourcing Affects Customer Satisfaction," Wall Street Journal, July 7, 2008
"Happier with QSRs," Restaurants and Institutions, July 1, 2008
"Hotels Get Ringing Endorsement," St. Petersburg Times, July 1, 2008
"Critics Challenge Outsourcer Rankings," BusinessWeek, July 3, 2008
"Outsourcing's Dubious Kingmakers,"BusinessWeek, July 3, 2008
"Comcast Combats Complaints with Software," Multichannel News, July 14, 2008
"ForeSee Looks at Expansion," Ann Arbor News, July 15, 2008
"Issue Resolution Key to Repeat Call-Center Business: CFI," TWICE, July 21, 2008
"Are You Satisfied?" Washington Post, July 23, 2008
"Call the Cable Guy. Again." Washington Post, July 23, 2008
"Bank Customers Stuffing the Box," Charlotte Observer, August 3, 2008
"Comcastic?" Brattleboro Reformer, August 15, 2008
"No need to Suffer in Silence," Atlanta Journal-Constitution, August 15, 2008
"Car Buyers' Satisfaction with U.S. Brands Stumbles," Associated Press, August 18, 2008
"Everybody Loves Their Google," Los Angeles Times, August 18, 2008
"Detroit Three, Whirlpool Lose More Ground in Satisfaction Survey," MLive, August 19, 2008
"Google Soars while Yahoo Slips in Consumer Satisfaction Survey," Internet Retailer, August 19, 2008
"Google, Apple Score High in e-Business," eBrandz, August 20, 2008
"Google, Apple Tops in Customer Satisfaction," Epoch Times, August 20, 2008

Sendil Ethiraj, "Wireless Washtenaw Stalls," Ann Arbor News, July 1, 2008
MS Krishnan, Claes Fornell, "How Offshore Outsourcing Affects Customer Satisfaction," Wall Street Journal, July 7, 2008
MS Krishnan, Claes Fornell, "Off-Shoring/Outsourcing Customer Service Gets Dismal Grades," RetailWire, July 14, 2008
Kenneth Lieberthal, "Failing on Human Rights: China Watcher Sophie Richardson" The Christian Century, July 15, 2008
Kenneth Lieberthal, "Inside the Ring," Washington Times, July 31, 2008
Kenneth Lieberthal, "Washington Times: Chinese Influence Questioned," States News Service, July 31, 2008
Kenneth Lieberthal, "China's Problems Will Outlast Olympic Games," National Journal, August 2, 2008
Kenneth Lieberthal, "Bush Tours a More Secure Asia," Christian Science Monitor, August 4, 2008
Kenneth Lieberthal, "Bush's China Hurdle: Keeping Sports, Politics Apart," Reuters, August 4, 2008
Kenneth Lieberthal, "A Look at the Olympics," NewsHour with Jim Lehrer, August 5, 2008
Kenneth Liberthal, "In Beijing, Ancient Collides with Modern," Miami Herald, August 5, 2008
Kenneth Lieberthal, "New U.S., Chinese Mega-Embassies Highlight Close Ties," Knight Ridder Washington Bureau, August 6, 2008
Kenneth Lieberthal, "Image Control, Beijing Style," USA Today, August 14, 2008
Kenneth Lieberthal, "Hua Guofeng, Transitional Leader of China After Mao, Is Dead at 87," New York Times, August 20, 2008
CK Prahalad, "Twenty Hubs and No HQ," Research Technology Management, July Issue, 2008
CK Prahalad, "The Cult of the Dabbawala,"Economist, July 10, 2008
CK Prahalad, "Prof CK Prahalad, Kiran Mazumdar Shaw Urge Indian Firms to Embrace Innovation," MBA Universe, July 12, 2008
CK Prahalad, "To Innovate, Managers Must Personalize Each Product," LiveMint.com, July 14, 2008
CK Prahalad, "Growth Without Addressing Inequalities Won't Work," Financial Express (India), July 16, 2008
CK Prahalad, "Management Education Should Be Personalized and Global: CK Prahalad," MBAUniverse, July 16, 2008
CK Prahald, "An Increasingly Affluent Middle India Is Harder to Ignore,"MyNews.in (India), July 17, 2008
CK Prahalad, "Prahalad Draws up India@75 Vision for CII," Howrah News Service (India), July 16, 2008
CK Prahalad, "States Prahalad Sets Great Store by Market Economy," Business Line (India), July 17, 2008
CK Prahalad, "People India's Main Strength," Howrah News Service, July 17, 2008
CK Prahalad, "States India@75: Optimism Is the First Requirement," Business Line (India), July 18, 2008
CK Prahalad, "Prahalad Teams Up with CII to Develop Vision India@75," Financial Express (India), July 18, 2008
CK Prahalad, "To Be Precise," Business Today, August 10, 2008
CK Prahalad, "Creative Capitalism," Time, August 11, 2008
CK Prahalad, "CK Prahalad on the New Age of Innovation," August 18, 2008
CK Prahalad, "Bring Break-Even Volume to the Bottom of the Pyramid," Financial Express, August 20, 2008
CK Prahalad, "Prahalad's Plan," Business Today, August 24, 2008

Tom Kinnear, "Which Ones Should Go?," Advertising Age, July 14, 2008
Tom Kinnear, "Help Second-Stage Companies with Funds,"Crain's Detroit Business, August 4, 2008
Tom Kinnear, "Bourne Company Meets Funding Goal," Cape Cod Times, August 21, 2008

"Of B-School, Scores and Scandal," Economist.com, July 22, 2008
"New Application Deadline for Ross," BusinessWeek, July 21, 2008
"Perfect B-Sense," Indian Express, August 3, 2008
"Dealflow," Daily Deal/The Deal, August 5, 2008
"Ross School of Business Students Learn A Bit About Culinary Arts," MLive.com, August 22, 2008