Business School Faculty in the News - April-May 2007
| Below are selected citations of news stories organized by academic department
or area, compiled by the Office of Marketing Communications. Please submit
additional articles or comments to OfficeofCommunications@bus.umich.edu. |
Click here for past citations.
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Ilia Dichev, “Sometimes
the Stock Does Better Than the Investor That Buys the Stock,”
New York Times, May 3, 2007
Michelle Hanlon, “Dividend Won’t
Hurt Domino’s, 2 Analysts Say,” Ann Arbor
News, April 19, 2007
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Thomas Lyon, “Business:
Profs Devise Economic Smell Test for ‘Greenwashing’,”
Greenwire, April 23, 2007
Thomas Lyon, “Featured Course Addressing
the Oil and Gas Industry,” A Closer Look at Business
Education, May 22, 2007
Joel Slemrod, “Edwards Wants IRS to
Complete up to 50 Million Tax Returns,” Associated
Press, April 6, 2007
OFFICE OF TAX POLICY RESEARCH
Joel Slemrod, “Edwards Wants IRS to
Complete up to 50 Million Tax Returns,” Associated
Press, April 6, 2007
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M.S. Krishnan, “Q&A:
Avoiding Globalization Traps,” Optimize, April
2007
M.S. Krishnan, “A Model for Global
Innovation,” Optimize, April 1, 2007
M.S. Krishnan, “Contributors April
2007,” Optimize, April 1, 2007
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Thomas Gladwin, “The
Green Imperative,” Rapid Growth (Grand Rapids, MI),
May 10, 2007
Andrew Hoffman, “Earth Day 2007: It’s
Cool to Be Green,” Detroit Free Press, April
21, 2007; story also appeared in the Capital-Gazette Newspapers
(Annapolis, MD), April 22, 2007
Andrew Hoffman, “Competitive Environmental
Strategy,” University of Michigan Erb Institute,
April 23, 2007
Andrew Hoffman, “Do-Gooders Flock to
Business Schools,” USNEWS.com, April 23, 2007;
story also appeared in U.S. News & World Report,
April 23, 2007
Andrew Hoffman, “M.B.A. Courses for
Students with Social Concerns,” USNEWS.com,
April 23, 2007
Andrew Hoffman, “Why’s It’s
Cool to Be Green,” Columbus Dispatch, May 13,
2007
Andrew Hoffman, “Media Broadcast Hit:
Clean Air,” WBBR-AM 1130 (NBC/ABC) New York,
May 14, 2007
Andrew Horning, “Two Views of Sustainable
Enterprise,” BusinessWeek, May 16, 2007
Thomas Lyon, “Business: Profs Devise
Economic Smell Test for ‘Greenwashing’,”
Greenwire, April 23, 2007
Thomas Lyon, “Featured Course Addressing
the Oil and Gas Industry,” A Closer Look at Business
Education, May 22, 2007
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Wayne Brockbank, “Why
Knowledge Is Power,” Human Resources, May 15,
2007
Jeff DeGraff, “Leadership Forum, What
Is to Be Done?” CIO Asia (Singapore), April
2007
Jeff DeGraff, “Profs: Build a New Generation
of Leaders for Ongoing Success,” Enterprise Notebook,
April 2007
Jeff DeGraff, “Summer Reading List
from the University of Michigan Ross School of Business,”
Michigan Future, May 30, 2007; story also appeared
in Your Biz Blog for WWWJ.950 News Radio, May 24,
2007
Michael McGrath, “Top Bank Execs Stress
Need to Retain and Manage Talent,” The Straits Times,
May 31, 2007
David Ulrich, “HR Must Work,”
The Irish Times, April 6, 2007
David Ulrich, “Squeezing More Value
Out of HR,” Management Issues (London, UK), April
19, 2007
David Ulrich, “Survivors: At Many Companies,
a Core of Longtimers Withstands Office Politics . . .”
The News & Observer (Raleigh, NC), May 27, 2007
David Ulrich, Wayne Brockbank, “Survey
Rates HR Skills,” Human Resource Executive Online,
May 9, 2007
“Human Resources,” Investor’s Business
Daily, May 7, 2007
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David Brophy, “DOW
May Be Next Private-Equity Target,” American Public
Radio/APM Marketplace, April 9, 2007
David Brophy, “OK, So We’ve Got
the Capital . . . ” Crain’s Detroit Business,
April 23, 2007
David Brophy, “New Enterprise Forum
Hosts Entrepreneurial Improv,” PR Newswire,
May 9, 2007
David Brophy, “Media Broadcast Hit:
Private Equity Characteristics,” WXYZ-TV CH 7 (ABC),
May 14, 2007
David Brophy, “Cerberus Likely to Make
Swift Changes,” Detroit Free Press, May 15,
2007
David Brophy, “No Reason to Celebrate,
No Reason to Complain,” Detroit Free Press,
May 15, 2007
David Brophy, “Goldman Sachs’
TrUE Is Truly Golden,” Information Arbitrage,
May 23, 2007
David Brophy, “Investing: Oaktree in
Private Share Offering,” Los Angeles Times,
May 23, 2007
David Brophy, Thomas Kinnear, “Taking
the Long View: VC Veteran and Professor Discuss How to Get
Michigan Back to Its Place . . .” Crain’s
Detroit Business, April 23, 2007
David Brophy, Thomas Kinnear, “Toward
a ‘Third Coast’: Michigan Venture Capital Starts
to Show up on National Radar,” Crain’s Detroit
Business, April 23, 2007
Dennis Capozza, “Some Michigan Lenders
Feel the Heat from Mortgage Meltdown,” Detroit News,
April 10, 2007
E. Han Kim, “Comment: Degrees of Fortune—Saleem
H Ali,” Daily Times (Lahore, Pakistan), May
12, 2007
H. Nejat Seyhun, “In About-Face, Borders
Suspends Bond Offering,” Ann Arbor News, April
5, 2007
Tyler Shumway, Kai Petainen, “Don’t
Overlook Free Sites for Smart Investment Advice,” San
Francisco Chronicle, May 27, 2007
Tyler Shumway, Kai Petainen, “Value
Ideas,” Santa Cruz Sentinel.com, May 27, 2007
Clemens Sialm, “Homeowners’ Get-Out-of-Debt
Instinct,” Washington Post, May 13, 2007
Clemens Sialm, “Why a Mortgage May
Be Your Best (and Worst) Move,” Wall Street Journal,
May 23, 2007
Clemens Sialm, “Tough Call: Pay Off
Mortgage or Add to Your IRA?” Chicago Tribune/Bloomberg
News, May 24, 2007
Clemens Sialm, “Now May Not Be the
Time to Pay Off Mortgage” Asbury Park Press,
May 27, 2007
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George Fulton, “Town
Turns Prison Artists’ Colony,” National Public
Radio, April 5, 2007
George Fulton, “Michigan Feels Economic
Chill,” Los Angeles Times, May 21, 2007
George Fulton, Donald Grimes, “Michigan
Must Go to Mat on This One,” Grand Rapids Press,
April 4, 2007
George Fulton, Donald Grimes, “No Quick
Fixes for Michigan’s Rapidly Shrinking Economy,”
Toledo Blade, April 6, 2007
George Fulton, Donald Grimes, “State
Needs Its Older Residents to Stay,” Crain’s
Detroit Business, April 9, 2007
George Fulton, Donald Grimes, “Economic
Forecast for Oakland County: Cloudy in ’07, Partly Sunny
by ’08,” Detroit Free Press, April 26,
2007
George Fulton, Donald Grimes, “Oakland
Job Outlook Stays Shaky,” Detroit Free Press,
April 27, 2007
George Fulton, Donald Grimes, “Oakland
Jobs Forecast Gloomy,” Detroit News, April
27, 2007
George Fulton, Donald Grimes, “Oakland
Job Losses to Reverse in ’08, Economic Report Says,”
Crain’s Detroit Business, April 30, 2007
George Fulton, Donald Grimes, “Shock
Waves Loom from Pfizer Exit,” Ann Arbor News,
May 12, 2007
Donald Grimes, “After the Buyouts:
Shifting Gears,” Detroit Free Press, April
8, 2007
Donald Grimes, “Media Broadcast Hit:
Effects of a Weakening Auto Industry,” Evening Edition
on Bloomberg, April 11, 2007
Donald Grimes, “Parents See More Career
Opportunities in Health,” Detroit News, April
18, 2007
Donald Grimes, “A Town Square for Troy?”
Detroit News, May 1, 2007
Donald Grimes, “Media Broadcast Hit:
Automotive Industry and Economic Renewal,” WWJ Newswatch/WWJ-AM
950 (CBS), May 2, 2007
Donald Grimes, “Budget Logjam Tarnishes
Michigan,” Detroit News, May 18, 2007
Donald Grimes, “Wanted: Teen Jobs:
Students Compete with Laid-Off Adults for Same Spots,”
Detroit News, May 31, 2007
Greg Saltzman, “Nonunion by Choice,”
Grand Rapids Press, April 2, 2007
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David Lewis, “Ford
Family Unity Tested,” Detroit News, May 8,
2007
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Wayne Baker, “Americans
Use Talents, Creativity to Reshape Religion,” The
News-Press (Ft. Myers, FL), April 17, 2007
Wayne Baker, “You Is Just Two Clicks
in the Internet away from Being Smarter Than . . .”
Wichita Eagle, April 21, 2007
Kim Cameron, “Evaluation Coloured by
Perception,” The Straits Times (Singapore),
April 5, 2007
Paula Caproni, “Asia’s Corporate
Team-Building Moves to the Kitchen,” Wall Street
Journal, April 20, 2007
Andrew Hoffman, “Earth Day 2007: It’s
Cool to Be Green,” Detroit Free Press, April
21, 2007; story also appeared in the Capital-Gazette Newspapers
(Annapolis, MD), April 22, 2007
Andrew Hoffman, “Competitive Environmental
Strategy,” University of Michigan Erb Institute,
April 23, 2007
Andrew Hoffman, “Do-Gooders Flock to
Business Schools,” USNEWS.com, April 23, 2007;
story also appeared in U.S. News & World Report, April
23, 2007
Andrew Hoffman, “M.B.A. Courses for
Students with Social Concerns,” USNEWS.com, April
23, 2007
Andrew Hoffman, “Why’s It’s
Cool to Be Green,” Columbus Dispatch, May 13,
2007, 2007
Andrew Hoffman, “Media Broadcast Hit:
Clean Air,” WBBR-AM 1130 (NBC/ABC) New York, May
14, 2007
Gerald Meyers, “DCX Bash: Shareholders
to Vent at Annual Meeting in Germany—and Maybe Sing,”
Detroit Free Press, April 1, 2007
Gerald Meyers, “Union Membership Falls
to Lowest Since Second World War, According to UAW President,”
Global Insight, April 2, 2007
Gerald Meyers, “Iacocca Bashes Bush in New Book: Ex-Chrysler
CEO Also Rips Congress . . .” Detroit News, April 12,
2007
Gerald Meyers, “Analysts: Chrysler
Bidders Should Echo Kerkorian’s Ideas,” Detroit
Free Press, April 16, 2007
Gerald Meyers, “Bill Cosby to Deliver
2007 Commencement Address,” CMU The Tartan Online,
April 23, 2007
Gerald Meyers, “UAW Negotiations Appear
Likely to Delay Chrysler Sale,” Detroit Free Press,
April 23, 2007
Gerald Meyers, “Can an American Auto
Industry Town Regain Past Prosperity?” Voice of
America News, April 26, 2007; story also appeared in
US Fed News, April 26, 2007
Gerald Meyers, “Supplier’s Stake
in Chrysler Could Be Tangled,” Detroit Free Press,
May 1, 2007
Gerald Meyers, “For DaimlerChrysler,
There’s More to a Deal Than Cash,” Detroit
Free Press, May 6, 2007
Gerald Meyers, “Chrysler Workers Have
Reason to be Wary, Former Car Executive Says,” Detroit
Free Press, May 14, 2007
Gerald Meyers, “Chrysler Workers Skeptical
of Cerberus’ Motives in Chrysler Deal,” Associated
Press, May 14, 2007; story also appeared in the Grand
Rapids Press, May 15, 2007
Gerald Meyers, “Media Broadcast Hits:
Cerberus Will Cut Chrysler Costs,” Bloomberg National/WWJ-AM
950 (CBS) Detroit, May 14, 2007
Gerald Meyers, “Backing Sale Was UAW’s
Only Option,” Detroit News, May 15, 2007
Gerald Meyers, “UAW Cuts Could Be on
the Horizon,” Detroit News, May 15, 2007
Gerald Meyers, “New Masters, Old Troubles
at Chrysler,” The Globe and Mail (Toronto),
May 16, 2007
Gerald Meyers, “Zetsche: Breakup Tough
But Right,” Detroit News, May 17, 2007
Gerald Meyers, “Cutting up DCX Not
a Done Deal,” Detroit Free Press, May 22, 2007;
story also appeared in the Baltimore Sun, May 24,
2007
Noel Tichy, “Judgment Call,”
Baseline, April 7, 2007
Noel Tichy, “Media Broadcast Hit: Build
an Organization with Leaders at All Levels,” CNBC,
April 10, 2007
Noel Tichy, “The Strange Existence
of Ram Charan,” Fortune, April 30, 2007
Noel Tichy, “It’s Hard to See
What Sale Will Solve,” Washington Post, May
16, 2007
Center for Positive Organizational Scholarship, “Governor,
First Gentleman Launch Next Great Companies Project,”
States News Service, April 17, 2007
Center for Positive Organizational Scholarship, “Governor:
State Needs New ‘Great Companies’,” Oakland
Press, April 18, 2007
Center for Positive Organizational Scholarship, “Humanities
Corridor Co-Sponsors Conference on Religion at University
of Rochester April 20,” US States News, April
19, 2007
Center for Positive Organizational Scholarship, “Briefing:
On the Move,” Crain’s Detroit Business,
April 24, 2007
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Katherine Burson, “Pro
or Amateur? Consumers Can Be Poor Judges of Their Skills:
Study,” CBC News, May 11, 2007
Katherine Burson, “Self-Assessment
and the Usual Foolishness,” New York Times, May
21, 2007
Katherine Burson, “Feature Presentation,”
The New Yorker, May 28, 2007
Thomas Kinnear, “Ohio Lags, Michigan
Thrives in Start-Ups by Immigrants,” Toledo Blade,
April 8, 2007
Thomas Kinnear, David Brophy, “Taking
the Long View: VC Veteran and Professor Discuss How to Get
Michigan Back to Its Place . . .” Crain’s
Detroit Business, April 23, 2007
Thomas Kinnear, David Brophy, “Toward
a ‘Third Coast’: Michigan Venture Capital Starts
to Show up on National Radar,” Crain’s Detroit
Business, April 23, 2007
Timothy O’Day, “High-Tech Setup
Brings Speakers to Alfred U.,” Buffalo Business
First, April 2, 2007
AMERICAN CUSTOMER SATISFACTION INDEX
Executive Director: Claes Fornell
“Q4 2006 Barnes&Noble Earnings Conference Call –
F,” FD (Fair Disclosure) Wire, March 22, 2007
“High Performance, Smaller Paycheck,” St.
Petersburg Times, March 25, 2007
“BEA’s Web Site Satisfaction Scores Increase,”
Survey of Current Business, April 1, 2007
“Commercial Banks Top Record High in Customer Satisfaction,”
Mortgage Banking, April 1, 2007
“Customers’ Happiness Vital to Shareholders,”
Sunday Times, April 1, 2007
“Deal Breaker,” The Star Press (Muncie, IN),
April 1, 2007
“Insurers Deliver Satisfaction,” Insurance
& Technology, April 1, 2007
“A Tangled Web We Weaved,” Government Computer
News, April 2, 2007
“In Praise of VA Hospitals,” Los Angeles Times,
April 2, 2007
“Wachovia Launches Referral Program,” Charlotte
Business Journal, April 3, 2007
“ForeSee Results Lands $20 Million,” Ann Arbor
News, April 5, 2007
“I Hear Ya on the Bad Service, But Do the Phone, Cable
Firms?” Dallas Morning News, April 6, 2007
“What the VA Does Right,” New York Sun,
April 6, 2007
“Wachovia Customer-Service Exec to Retire,” Charlotte
Business Journal, April 11, 2007
“Wachovia Service Executive Retiring,” Charlotte
Observer, April 11, 2007
“Frustrated with Poor Service? You’re Not Alone.
Bad Experiences Drive Shoppers from Offending Stores,”
Bakersfield Californian, April 14, 2007
“How Much Change for Fifth Third?” American
Banker, April 16, 2007
“Wachovia Announces Organizational Changes to Support
Customer-Focused Growth Strategy,” Carolina Newswire
(NC), April 19, 2007
“Govt Eyes Customer Index for Service Industry,”
The Daily Yomiuri (Japan), April 25, 2007
“Charlotte-Area Homebuyers Say Beazer Offered Money
for High Marks,” Associated Press, April 29,
2007
“Offer by Beazer: $100 for Praise: Customers Tell of
Pay for High Survey Marks,” Charlotte Observer,
April 29, 2007
“Your Call Is Important to Us,” Washingtonian,
May 2007
“The Opposite of Wal-Mart,” The Economist,
May 5, 2007
“VA Medical System Isn’t As Big a Success As Officials
Have Asserted,” Knight Ridder Washington Bureau,
May 10, 2007
“Making Good on Our Debt to Veterans,” Tampa
Tribune, May 11, 2007
“All Eckerd Signs Will Soon Vanish,” Charlotte
Observer, May 13, 2007
“Study: VA Exaggerates Its Record,” Miami
Herald, May 14, 2007
“Wachovia Wants 1M Checking Accounts in ’07,”
Associated Press, May 14, 2007
“Airline Customers Find Skies Not So Friendly,”
Grand Rapids Press, May 15, 2007
“Airlines’ Customer Satisfaction Plunges,”
East Valley Tribune (Mesa, AZ), May 15, 2007
“Airlines Score Lower Than IRS in Customer Satisfaction,”
USA Today, May 15, 2007
“Airlines Slip in Customer Satisfaction,” TheStreet.com,
May 15, 2007
“Ameren Declines in Customer Study, Tweaks Outage Web
Page,” St. Louis Business Journal, May 15,
2007
“Ameren Jolted in Survey,” St. Louis Post-Dispatch,
May 15, 2007
“Business Briefs,” The Herald-Sun (Durham,
NC), May 15, 2007
“Cable, Airlines Get Low Customer Marks,” Denver
Post, May 15, 2007
“Cable or Satellite, People Displeased,” Philadelphia
Inquirer, May 15, 2007
“Cable, Satellite Service Rates Lowest in Survey,”
Detroit Free Press, May 15, 2007
“Customer Satisfaction Report: Delta Drops, Southern
Co. Soars,” Atlanta Business Chronicle, May
15, 2007
“Customer Service Improves in Michigan,” Detroit
News, May 15, 2007
“Daily Briefing: Today’s Financial News,”
The Virginian-Pilot, May 15, 2007
“Delta Drops in Customer Satisfaction Index,”
The Business Courier, May 15, 2007
“Hilton Falls, Starwood Jumps,” Blogging Stocks,
May 15, 2007
“Hotels Uneven in Satisfaction Survey,” Pacific
Business News (Honolulu, HI), May 15, 2007
“Lousy Flight? Study Suggests You Have Plenty of Company,”
Sun-Sentinel (Ft. Lauderdale, FL), May 15, 2007
“Media Broadcast Hits: Airlines Industry Customer Satisfaction,”
NPR/Bloomberg/Fox News Channel/CNBC/CNN/Various Others,
May 15, 2007
“Media Broadcast Hits: Airlines U-M Customer Survey,”
CNBC/Syndicated TV/CBS Radio Network/ABC Radio Network/Fox
News Channel/Various Others, May 15, 2007
“Media Broadcast Hits: Airlines University of Michigan
Customer Survey,” WPVI-TV (ABC)/KGO-TV (ABC)/WTTG-TV
(Fox), May 15–21, 2007
“Media Broadcast Hits: Cable, Satellite TV, and Airlines,”
Syndicated Radio/CNN/MSNBC/WINS-AM (ABC/AP)/Various Others,
May 15, 2007
“N. Texas Firms Feeling Heat from Patrons,” Dallas
Morning News, May 15, 2007
“Papa John’s Recognized for Customer Satisfaction,”
Business First of Louisville, May 15, 2007; story
also appeared in Bizjournals.com, May 15, 2007
“Passengers Sore with United, Delta,” Chicago
Sun Times, May 15, 2007
“Report: Airline Quality Continues to Decline,”
East Bay Business Times, May 15, 2007
“Restaurant Satisfaction a Close Call,” Florida
Today, May 15, 2007
“Satisfaction with Purchases Climbs,” Los
Angeles Times, May 15, 2007
“Southern Co. Rises, Delta Falls in Satisfaction Survey,”
Atlanta Journal-Constitution, May 15, 2007
“Survey: Airlines Have Work to Do Improving Customer
Satisfaction,” Associated Press, May 15, 2007;
story also appeared in the Daily Report (Atlanta, GA),
May 15, 2007
“Survey: Airline Satisfaction Hits 6-Year Low,”
Arizona Republic, May 15, 2007
“Survey Sees No Change in Customers’ View of Progress
Energy,” Triangle Business Journal (NC), May
15, 2007
“Surveyed Air Travelers,” CNN, May 15,
2007
“The Cost: No Reason to Celebrate, No Reason to Complain,”
Detroit Free Press, May 15, 2007
“Travelers Say High-End Hotels Make Them Happier,”
USA Today, May 15, 2007
“Verizon Earns Tie for Top Spot in Annual ACSI Fixed
Landline Study,” SYS-CON Media (Montvale, NJ),
May 15, 2007
“Verizon Takes Top Honors in Telecom Satisfaction,”
Telecomweb News Break, May 15, 2007
Verizon Wireless Captures Top Rank in Customer Survey,”
InformationWeek, May 15, 2007; story also appeared
in Techweb, May 15, 2007
“Airlines Rate Below Taxman in Satisfaction Survey in
U.S.,” Ottawa Citizen/Bloomberg News, May 16,
2007
“As Pay Falls, Airlines Struggle to Fill Jobs,”
Associated Press, May 16, 2007
“Directv Still Reigns As Cable Leader in American Customer
Satisfaction Index,” Wireless News, May 16,
2007
“Global News Alert,” AirGuide Magazine,
May 16, 2007
“How Satisfied Are Microsoft Customers?” Computerworld
Australia, May 16, 2007
“Northwest Companies Fare Well in Customer Satisfaction
Survey,” The News Tribune (Tacoma, WA), May
16, 2007
“Pizza Hut’s Satisfaction Score Drops by 5 Percent,”
The Courier-Journal (Louisville, KY), May 16, 2007
“Qwest Claims Share of Honors in Customer Service Poll,”
Phoenix Business Journal, May 16, 2007
“Qwest, EchoStar Receive High Marks,” Rocky
Mountain News, May 16, 2007
Qwest Turns around Scores in Customer Satisfaction,”
Arizona Republic, May 16, 2007
“Still Room for Improvement in Cable Customer Service,”
Broadcast Newsroom (Newport Beach, CA), May 16, 2007
“Survey Shows Qwest Tops in Customer Satisfaction,”
Greeley Tribune (CO), May 16, 2007
“The Latest American Customer Satisfaction Survey,”
Customers Are Always, May 16, 2007
“US Airways to Ramp up Customer Service,” Pittsburgh
Tribune Review, May 16, 2007
“View of Utilities Brightens,” Gas Daily,
May 16, 2007
“Coalition for Luggage Security Wants Rethink of Luggage
Handling,” Airline Industry Information, May
17, 2007
“Cuomo Sues Dell on Behalf of Customers,”
USA Today, May 17, 2007
“Microsoft’s Customer Satisfaction Drops Following
Windows Vista Launch,” MacDailyNews, May 17,
2007
“Study: Phone Firms Favored over Cable,” The
Capital Times (Madison, WI), May 17, 2007
“US Airways Is Committed to Charlotte, Parker Says,”
Charlotte Business Journal, May 17, 2007
“Marriott Named Number One Hotel in Customer Satisfaction
Survey by the University of Michigan,” Earthtimes.org,
May 18, 2007
“Midwest Airlines,” Milwaukee Journal Sentinel,
May 18, 2007
“WPL Union Is Voting on New Contract,” Wisconsin
State Journal, May 19, 2007
“At La Valencia, You Actually Get to Say, ‘The
Butler Did It’,” Sacramento Bee, May
20, 2007
“Coming and Going,” Washington Post,
May 20, 2007
“Complaint Forms Available,” Patriot News
(Harrisburg, PA), May 20, 2007
“Travel Updates,” Seattle Times, May
20, 2007
“Airline News – North America,” AirGuide
Magazine, May 21, 2007
“Entertaining Customer Demands,” Adweek, May
21, 2007
“Media Broadcast Hit: Measuring Customer Satisfaction,”
WFMZ-TV Ch 69 (IND), May 21, 2007
“New and Notable in the Ad World,” USA Today,
May 21, 2007
“Qwest and Verizon Rate High in Customer Satisfaction
Survey,” New Mexico Business Weekly, May 21,
2007
“Satellite Satisfies Subscribers, But It’s All
Relative,” Multichannel News, May 21, 2007
“Study: Mixed Results in Customer Satisfaction,”
Nation’s Restaurant News, May 21, 2007
“The Ticker,” InformationWeek, May 21, 2007
“Two Regionals Call for Merging Airline Consumer Stats,”
Regional Aviation News, May 21, 2007
“Worker Outrage Could Snarl Chapter 11 Exit,”
USA Today, May 21, 2007
“American Opinions Mixed on Customer Satisfaction,”
The South End (Detroit, MI), May 22, 2007
“Briefing,” Morning Call, May 22, 2007
“Delta Boosts Albert Ellis Traffic,” The Daily
News (Jacksonville, NC), May 22, 2007
“Qwest Tied for Top Spot in Satisfaction Survey,”
Deseret Morning News, May 22, 2007
“Straight and Level,” Flight International, May
22, 2007
“Ameren Sending, Not Acting on Notices,” Herald
& Review (Decatur, IL), May 23, 2007
“Taking Misery Out of Flight,” Deseret Morning
News, May 24, 2007
“Allegheny Power Receives High Marks in Customer Satisfaction,”
Transmission & Distribution World Online Exclusive,
May 25, 2007
“The Pizza Wars: Calling It ‘Hand-Tossed’
Is a Stretch,” Associated Press, May 25, 2007
“Tourism and Gaming: Studies Highlight Urgency of McCarran
Upgrades,” In Business Las Vegas (Henderson, NV),
May 25, 2007
“It Won’t Be You,” The Business,
May 26, 2007
“Club Mad: We See the Angry Traveler Everywhere—and
Often It Is Us,” Los Angeles Times, May 27,
2007
“News in Brief,” Chicago Tribune, May
27, 2007
“Travelogue,” Birmingham News, May 27,
2007
“Virgin America Told It Must Dump CEO Reid,” San
Francisco Business Times, May 28, 2007
“The Customer Is Always Right,” Minnesota
Public Radio, May 29, 2007
“Happy Customers, Good Stocks,” msn.com, May
30, 2007
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Ravi Anupindi, “The Supply Chain Talent
Crunch,” Supply & Demand Chain Executive
(Gilbert, AZ), April 2007/May 2007
Ravi Anupindi, “University of Michigan’s Ross
School of Business Offers New Master’s Degree in Supply
Chain Management,” US States News, April 23,
2007; story also appeared in Supplychainer, April
24, 2007 and in Supply & Demand Chain Executive (Gilbert,
AZ), April 25, 2007
Ravi Anupindi, “Briefing: U-M Launches New Masters Program,”
Ann Arbor News, April 24, 2007
Ravi Anupindi, “U-M Program to Tap Demand for Experts
in Supply Chain,” Michigan Business Review,
April 26, 2007
Ravi Anupindi, “Duquesne MBA Program to Focus on Sustainability,”
Pittsburgh Post-Gazette, May 1, 2007
Ravi Anupindi, “University of Michigan to Offer MBA
in Supply Chain,” Purchasing.com, May 1, 2007
“Ross to Offer New Masters,” Financial Times,
April 30, 2007
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Aneel Karnani, “Telling
India’s Modern Women They Have Power, Even over Their
Skin Tone,” New York Times, May 30, 2007; story
also appeared in the International Herald Tribune,
May 31, 2007 and Livemint.com, May 31, 2007
Thomas Gladwin, “The Green Imperative,”
Rapid Growth (Grand Rapids, MI), May 10, 2007
Kenneth Lieberthal, “Christians in
China Are Considered Criminals,” CBS, April
6, 2007
Kenneth Lieberthal, “Key Step Forward
on North Korea,” Christian Science Monitor, April 12,
2007
Kenneth Lieberthal, “Pinning Hopes
on India to Counter China a Mistake: Experts,” The
Press Trust of India, April 13, 2007
Kenneth Lieberthal, “Chery Shows Off
Minicar—and Ambition—at Auto Show,” Detroit
Free Press, April 22, 2007
Kenneth Lieberthal, “China’s
System Attuned to Maximizing Growth: Expert,” Xinhua
General News Service, April 25, 2007
Kenneth Lieberthal, “China’s
Leap to Fuel Cells,” Detroit Free Press, May
13, 2007
Kenneth Lieberthal, “Council on Foreign
Relations Meeting,” Federal News Service, May
14, 2007
C.K. Prahalad, “Q&A: C.K. Prahalad
– Pyramid Schemer,” Fast Company, March
2007
C.K. Prahalad, “An on-the-Ground Look
at Asian Competition,” Inc., April 2007
C.K. Prahalad, “ThinkPiece: Harness
Globalization for Benefit of All,” Supply &
Demand Chain Executive (Gilbert, AZ), April 15, 2007
C.K. Prahalad, “Early Watch: Microsoft
to Promote Sustained Social and Economic Opportunity for the
Next 5 Billion People,” M2 Presswire, April
19, 2007; story also appeared in HULIQ (Hickory, NC),
April 19, 2007 and Computing News (Minsk, Belarus),
April 22, 2007
C.K. Prahalad, “Microsoft Looks to
Transform Education,” Tech2 (India), April
20, 2007
C.K. Prahalad, “The World for Sale,”
Foreign Policy, May/June 2007
C.K. Prahalad, “21 Solutions to Save
the World,” Foreign Policy, May 1, 2007
C.K. Prahalad, “Procter & Gamble:
Making Money, Making a Difference,” Motley Fool,
May 7, 2007
C.K. Prahalad, “Panel in Geneva Calls
for Massive Investments in Information, Communications Technology
for Development,” US Fed News, May 31, 2007
Hart Posen, “Bank Researcher Says Lack
of New Credit Unions Spells Trouble for Industry,” Credit
Union Times, March 28, 2007
NO LINK AVAILABLE
James Westphal, “Study: Flattery Key
to Board Influence,” United Press International,
May 14, 2007
James Westphal, “Flattery Will Get
You Somewhere – on Boards,” The Globe and
Mail (Toronto), May 18, 2007
Lynn Wooten, “Borders Group Establishes
External Diversity Council,” PR Newswire US,
May 8, 2007; story also appeared on Earthtimes.org, May 8,
2007
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| TOZZI ELECTRONIC BUSINESS AND FINANCE CENTER |
Kai Petainen, Tyler Shumway, “Don’t
Overlook Free Sites for Smart Investment Advice,” San
Francisco Chronicle, May 27, 2007
Kai Petainen, Tyler Shumway, “Value
Ideas,” Santa Cruz Sentinel.com, May 27, 2007
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Robert Kennedy, “Fall
from Grace,” The Star-Ledger (Newark, NJ),
May 8, 2007
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Timothy Faley,
“Profiting from an Invention,” Wall Street
Journal, May 15, 2007
Thomas Kinnear, “Ohio Lags, Michigan
Thrives in Start-Ups by Immigrants,” Toledo Blade,
April 8, 2007
Thomas Kinnear, David Brophy, “Taking
the Long View: VC Veteran and Professor Discuss How to Get
Michigan Back to Its Place . . .” Crain’s
Detroit Business, April 23, 2007
Thomas Kinnear, David Brophy, “Toward
a ‘Third Coast’: Michigan Venture Capital Starts
to Show up on National Radar,” Crain’s Detroit
Business, April 23, 2007
Thomas Porter, “Life Sciences Startups
Reach Out,” Ann Arbor News, May 20, 2007
“Investor Zell Reaches for Opportunities Far Beyond
Real Estate: U-M Alum Sets His Sights on Tribune Co.,”
Associated Press, April 1, 2007
“Tribune OKs $8B Sale to Mogul: U-M Grad Zell Will Put
Baseball’s Storied Cubs on Block As Part of Plan to
Revive Media Giant,” Detroit News, April 3,
2007
“Zell Wins Tribune in Bid to Revive a Media Empire,”
Wall Street Journal, April 3, 2007
“Venture Firm Opens Michigan Office,” Wisconsin
State Journal, April 16, 2007
“A Dearth of Women: Venture Capital Remains a Mostly
Male World, But That May Be Changing,” Crain’s
Detroit Business, April 23, 2007
“Directory: Venture-Capital Firms,” Crain’s
Detroit Business, April 23, 2007
“Key Players,” Crain’s Detroit Business,
April 23, 2007
“Pfizer Entrepreneurs? It Could Happen, Official Says,”
Ann Arbor News, May 15, 2007
“Venture Capital Meets Ideas at Forum,” Ann
Arbor News, May 15, 2007
“Pfizer May Offer Licensing Opportunities,” Ann
Arbor News, May 16, 2007
“Superheroes Won’t Rescue Our Economy,”
Ann Arbor News, May 20, 2007
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Deniz Angineer, “Goodness
Is Rewarded, Page Told,” O’Dwyer’s PR
Report, May 2007
Al Cotrone, “Don’t Always Keep
Your Options Open,” BusinessWeek, May 23, 2007
Antonius Tsai, “What Cost Internships?: Placement Companies
Nab Students a Spot at Top Firms . . .” Denver Post,
May 14, 2003
“Cost Benefit: Part 1 of 2: Businesses Pay More to Be
LEED-Certified . . .” Crain’s Detroit Business,
April 2, 2007
“Business Specialties: Finding the Best Fit,”
BusinessWeek, April 6, 2007
“Foreign Jobs No Longer a Shortcut to Mega Bucks,”
The Economic Times, April 6, 2007
“More Foreign College Graduates Become CEOs,”
Korea Times, April 7, 2007
“Ex-Goldman Sachs VP Leads Dominican Republic’s
Bolsa De Valores,” HispanicBusiness.com, April
11, 2007
“Question of the Week,” BusinessWeek,
May 14, 2007
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