Kathleen M. Sutcliffe
Gilbert and Ruth Whitaker Professor of Business Administration; Professor of Management and Organizations
Ph.D., University Of Texas At Austin
MSN, University Of Washington
BS, University Of Alaska - Anchorage
BA, University Of Michigan
Kathleen Sutcliffe’s research interests and expertise are in the areas of strategic management and organization theory, and are broadly focused on organization adaptability, reliability, and resilience. One stream of her research examines top executive teams and team processes, specifically to understand how top executive teams influence firm performance. In a second stream of research, Sutcliffe investigates how organizations can be designed to better sense, cope with, and respond to unexpected and changing demands, demands that if ignored, could result in errors that escalate into catastrophes. Sutcliffe has published her research widely in management and healthcare, and has presented her research nationally and internationally.